The malware removed
Injected code, backdoors, dropped files and modified core files identified and cleared, rather than blindly deleted.
Malware cleanup & hack repair
Your site is infected. We clean it, repair it and harden it.
A compromised site, dealt with by people rather than a scanner: the malware removed, the damage repaired, and the way in closed behind us. Any site, hosted anywhere.
- No hosting plan neededA free account is all it takes
- Works wherever you hostWith us, another provider or your own servers
- One account, one invoiceAdd hosting or other products whenever you like
Scanning finds it. Cleaning it up is a different job.
Malware scanning, a proactive firewall and per-site isolation are included on every plan we sell, and they run continuously at no extra cost. What they do is tell you something is wrong and stop it spreading.
Getting an already-infected site back is separate work, and it is manual. Injected files have to be told apart from legitimate ones, the damage has to be undone without losing your content, and whatever let the attacker in has to be found — or you will be buying this twice.
What the service covers
One fixed price for the whole job, however long it takes us.
The damage repaired
Defaced pages, spam content, redirects and altered configuration put back the way they should be.
The way in closed
We look for how it happened — an outdated plugin, a weak credential, a writable path — because a clean site with the door still open is a temporary result.
Hardened afterwards
Permissions, credentials and update posture tightened once the site is clean, so the same route does not work twice.
How it works
Tell us it is infected and we start. You do not need an account with us first.
Send us the site
Give us the URL and access. If you are not sure whether you are infected, say so — we will look before you buy anything.
We clean and repair
An engineer works through the site, removing what does not belong and restoring what was altered.
We harden and hand back
We close the route in, tighten the site, and tell you what we found and what we changed.
Pricing
One fixed price per site, regardless of how bad it turns out to be. We would rather quote you once than meter an emergency.
Malware Cleanup & Hack Repair
$99.00one-off
Scanning, the proactive firewall and per-site isolation are included on every hosting plan at no extra cost. This is the remediation service you buy on top when a site is already compromised.
Why this is not a job for a plugin
Automated cleaners work by pattern. They are good at the malware everyone has seen and blind to anything shaped slightly differently, and their usual failure is to delete a file your site needed — trading an infected site for a broken one.
The part that actually matters is the last part. If nobody works out how the attacker got in, the site is reinfected within days and the cleanup was rented, not bought.
Questions people ask before they buy
Do I have to host with Zinn Digital®?
No. We clean sites wherever they are hosted, and there is no requirement to move to us afterwards.
How do I know if I am actually infected?
Common signs are search results showing pages you never wrote, visitors redirected somewhere unexpected, browser or search-engine warnings, or your host suspending the account. If you are unsure, ask us and we will look first.
Will I lose my content?
That is precisely what the manual approach is for. Injected code is separated from your legitimate files rather than removed in bulk, because the fast automated version of this job is the one that takes your site down with the malware.
What stops it happening again?
Finding the way in is part of the work, not an extra. We close it and harden the site afterwards — and if you move the site to us, scanning, the firewall and per-site isolation then run on it continuously as part of the plan.
Will it come back?
Not from the same hole, because the point of the job is finding how it got in rather than deleting what it left. A cleanup that removes the files and not the entry is a cleanup you buy again in a fortnight, and we would rather you did not.
Do I have to move my site to you for this?
No. We will clean a site hosted anywhere we can be given access to. If you do move it here afterwards, the platform scans it daily from then on — but that is a separate decision and this service does not depend on it.
Google has flagged my site. Can you get that lifted?
We clean the site, verify it is clean, and prepare the review request with the evidence the reviewer asks for. The decision and the timing are Google's, and anyone who promises you a delisting date is guessing.
Help with this
Step-by-step guides from our knowledge base, written for exactly this.
Zinn® SEO how-to: Clean up malware on your WordPress site
Step by step in Zinn® SEO: Scan every file, account, setting and page for malware and SEO spam, read what was found in plain words, and clean it up in one click: backed up first, nothing deleted, everything undoable.
Read the guide →Scanning a site for malware
Every site is scanned on a schedule. You can also start one yourself the moment you are worried, and that is free.
Read the guide →Zinn® SEO: where to find Clean-up, part 1 of 2
Where Clean-up is in Zinn® SEO (SEO > Clean-up): its tabs, every setting on it, its step-by-step guide and what an AI agent uses for it.
Read the guide →Tell us about the site
Send us the URL. We will look at it and tell you what we are dealing with before you commit to anything.
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