Zinn® Chat
A chat box for any website. It answers visitors straight away, hands the conversation to you when a person is needed, and emails you anything nobody picked up — and with the AI chat agent it answers from your own pages. The core is free, the plugin comes preinstalled on every WordPress site we host, and Premium is an upgrade when a site needs more.
Zinn® Chat puts a small launcher in the corner of your website. A visitor opens it, asks a question and gets a reply in seconds — from the assistant, and from you when a person is needed. Add the AI chat agent and the assistant answers from your own pages. Every conversation, from every site you run, arrives in one inbox in your Zinn Digital® dashboard.
It is sold on its own, so you do not need to host anything with us to use it: install the WordPress plugin, or paste one line of code into any other website. If you do host with us, Premium is already switched on for your account.
Everything a small team needs to answer the people already on its website, without a second tool to learn.
The assistant replies straight away and hands anything it cannot help with to you. With the AI chat agent on the site, it answers from what your website actually says and links to the page it used; when your pages have nothing to go on, it offers a person instead of guessing.
When the assistant cannot help, or the visitor asks for a person, the conversation is handed to you. As soon as you reply, the assistant steps back.
When nobody is there, the visitor can leave an email address, and the whole conversation is emailed to you so you can reply later.
Conversations from all your websites land in one place in your dashboard, showing which page each visitor was on when they asked.
Choose the colour, the corner it sits in, the name your visitors see and the first thing it says. On pages written right to left, it mirrors to suit them.
Set the days and hours you answer, in your own time zone. Outside them, visitors can leave their email address so you can reply when you are back.
These are screenshots of the live product, not drawings of it.
Every conversation, what the visitor asked and the page they were on, and who is waiting for an answer.
A small chat window in your colours, on your own website. When nobody is free, it asks for an email address so you can reply later.
Switch it on, set the greeting, the colour, the corner and your opening hours.
Most chat widgets add hundreds of kilobytes to every page, whether anybody opens them or not. This one was written to cost as close to nothing as a chat box can.
One small file, compressed, with no framework, no web fonts and no tracking. Measured from the exact file we serve.
It waits until the browser has finished drawing your page, so it cannot hold up what your visitor came to see.
The launcher floats above your content, so nothing on your page moves when it appears.
Its styles live in a sealed box of their own, so your theme cannot break it and it cannot restyle your theme.
It takes a few minutes, and nothing about your hosting has to change.
Sign up free, open Live chat in your dashboard, and add the web addresses the chat will run on.
On WordPress, install the free Zinn® Chat plugin and paste in your chat key. On any other website, paste one line of code before the closing body tag.
Conversations arrive in your inbox as they happen, and anything you miss is emailed to you.
Start free with no card. Upgrade a site to Premium when it needs more, whoever hosts it. On a WordPress site we host, the free plugin is already installed.
Free
The chat, the inbox, missed chats by email and the assistant, on any website, for as long as you like.
$19.00/month
Premium is priced per website, per month, on any website — hosted with us or anywhere else. The free Zinn® Chat plugin comes preinstalled on every WordPress site we host.
| What you get | Free | Premium |
|---|---|---|
| Assistant answers each month, per site | 100 | 5,000 |
| How long conversations are kept | 30 days | For as long as you keep them |
| Remove “Powered by Zinn® Chat” | No | Yes |
Everything else on this page comes with both.
We host websites for a living, so we measure what every script costs a page. The chat widgets people were putting on the sites we host were among the heaviest things on them, and they were loading for every visitor, including the ones who never opened a chat. So we wrote one that does not.
A website that answers its visitors keeps them, and a customer whose site keeps its visitors stays with us. That is why the free Zinn® Chat plugin comes preinstalled on every WordPress site we host, ready to switch on, and Premium is there when a site needs more.
Step-by-step guides for installing and answering, how the AI chat agent answers from your own pages, sourced comparisons with tawk.to, Tidio, Crisp, Intercom and LiveChat, and screens of the real app in your language.
Zinn® Chat is a chat box for your site that answers from your pages, hands over to you and keeps every conversation in one inbox. The AI chat agent is an assistant for one site that answers from every page of it and links to where each answer came from. Both work on a site hosted anywhere.
Live chat for any website that answers from your own pages and hands over to you. It costs nothing to start, the plugin comes preinstalled on every WordPress site we host, and Premium is an upgrade.
An assistant on your own website that answers visitors from your own pages, in their language, and links to the page each answer came from.
AI chat agent →No. Zinn® Chat works on any website. Create a free account, then install the WordPress plugin or paste one line of code into your site. On a WordPress site we host, the plugin is already installed, so you only switch the chat on.
Premium gives each site many more assistant answers a month, keeps conversations for as long as you want them, and lets you remove the “Powered by Zinn® Chat” line. The table above shows the exact figures.
Without the AI chat agent it does not try to answer questions about your business: it replies, and brings in a person. With the agent it answers only from your own website's pages and links to the page it used, and when your pages do not answer the question it offers the visitor a person instead of guessing.
The chat keeps working. New questions go straight to you instead of to the assistant until the month resets, and you can upgrade the site to Premium at any time.
It is built not to. The file is a few kilobytes compressed, it loads only after your page has finished drawing, and it cannot cause your layout to shift.
The visitor can leave an email address, and the conversation is emailed to the address you choose, so you can reply when you are back. You can also set opening hours, so the chat knows when your team is away.
Yes. The free Zinn® Chat plugin adds the chat to your WordPress site — install it, paste in your chat key and switch it on. There is nothing to edit in your theme.
Per website, per month, from your Zinn Digital® account, whoever hosts the website. Premium is an upgrade: it is not included with hosting.
Step-by-step guides from our knowledge base, written for exactly this.
Where your visitors' conversations arrive, how to answer them, and what happens when nobody is there.
Read the guide →A complete help desk on your own WordPress: an AI assistant that answers from your pages, live chat, and support tickets — installing it, switching it on and every screen.
Read the guide →What Zinn® Chat does for live chat, AI chat and help desk, what it costs, and how to use it instead of another plugin.
Read the guide →Create a free account, add your website and start answering visitors in a few minutes.
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