Our plugins update themselves, checked first

On every WordPress site we host, our own plugins keep themselves up to date — and every update is checked on your own site before it is kept.

Which plugins: Zinn® Cache, Zinn® Connector, Zinn® Media Offload, Zinn® Translate, Zinn® Chat, Zinn® Footprint, Zinn® Reseller Toolkit, Zinn® Migrate, Page Builder Sandwich, Tranzly — the free editions, whenever your site has them installed. A plugin you removed is never put back by an update. Paid Pro editions update through their own licence, on the plugin's Account screen.

How an update is checked

1. Before anything changes we look at your home page and up to three other pages the way a

visitor sees them, twice, so normal changes (a rotating banner, a date) are not mistaken for a problem, and we note any PHP errors your site was already logging.

2. A copy of the plugin's current files and its own settings is kept.
3. The new version is installed and given two minutes to settle.
4. The same pages are looked at again. A page that stopped working, a form or text that

disappeared, a layout that changed, or a new PHP error the site was not already logging means the update is rolled back at once: the old files and settings go back and the pages are checked again.

New versions reach our own sites first, then customer sites in small groups. A version that fails is stopped for everyone and our developers are told, so it is fixed in the plugin itself.

What you see

A kept update appears in your site's activity log. A rolled-back one leaves your site exactly as it was; you do not need to do anything. If something about a plugin still looks wrong after an update, open a support ticket and name the site and the plugin.