Knowledge base

My site was moved here from PBN.LTD — DNS and e-mail

Your DNS and your e-mail stay in your PBN.LTD account. Do not change the nameservers. Where to add mailboxes and how the site sends mail.

When a site moves here from PBN.LTD, only the website moves. The domain's DNS and its e-mail stay exactly where they were, in your PBN.LTD account — and that is how it is meant to stay. The website already reaches our servers through that DNS.

Do not change the nameservers

⛔ Changing the nameservers takes the website and your e-mail offline, because the records that make them work live in your PBN.LTD account. There is nothing to switch and nothing to "finish". If you changed them, put them back to the ones you had and both come back.

Changing a DNS record

Add or edit records (an e-mail record, a verification record for another service) in your PBN.LTD account, where the DNS is.

Mailboxes — including extra ones

Your e-mail stays with PBN.LTD, so mailboxes for the domain are managed in the PBN.LTD app, on the domain's Mail page. Extra mailboxes are added there too, even though the site itself now lives here. A mailbox cannot be set up for the domain on this side while its e-mail stays with PBN.LTD — that is what the message "Email setup didn't finish" means.

Sending from your site as an address on your domain

Your site here already sends its e-mail (contact forms, password resets) through our servers, with your address as the reply-to. To send as an address on your domain, for example noreply@:

  1. Create that mailbox on the domain's Mail page in your PBN.LTD account.
  2. Here, open the site, choose Email, and use **Send website mail through your own SMTP
  3. server**.

  4. Enter the mailbox's SMTP settings from the PBN.LTD Mail page and save. We test them first
  5. and keep sending through our servers if they ever stop working.

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