Knowledge base

Recovering a site you deleted

Deleted sites wait in a recycle bin with their backups. Here is how long, and how to bring one back.

A deleted site is not destroyed immediately. Sites → Deleted sites.

What happens when you delete

The site stops serving and stops counting against your plan straight away. Its files, database and backups are kept for the retention window shown on that screen, and only then destroyed.

Restoring

Open Deleted sites, find it and restore. It comes back with its files, its database and its backup history. Two things do not come back on their own:

  • The domain, if you removed it from the site. Re-attach it and the certificate reissues.
  • The plan allowance, if you have since filled it with other sites. The restore tells you
  • if that is the case rather than failing half way.

After the window

Once the retention window passes, the data is gone and we cannot get it back — not from a backup, because the backups go with it. That is the whole point of the window, and it is why the screen shows a date rather than "soon".

If you are not sure whether you still need a site, delete it rather than keeping it. The bin gives you the window to change your mind, and a deleted site stops being billed on the day you delete it.

Still stuck?

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Recovering a site you deleted