Knowledge base
Right after you start a free trial or buy a plan or add-on, the app shows one clear next step for it, keeps it on your Overview until it is done, and shows your progress.
Whatever you start — a hosting trial, a paid plan, an SEO tool, a board, live chat or an add-on — the app takes you straight to the one thing to do next, so you never have to hunt for it.
You land on a Set up your … screen for the product you chose. It has one main button that opens the right form with your plan already selected. For an application plan, the application is already picked for you: a Moodle plan opens with Moodle, a Joomla plan with Joomla.
Where it makes sense you can choose Build it with AI instead: describe your business and we draft the site for you to check and publish.
until your first site exists, or your first board, monitor or tracked domain. It shows your progress, such as 1 of 5 sites used.
the same step.
site again, the step comes back, because it is true again.
needed).
preselected.
widget, monitor or agent.
the order page.
Support plans and credits work as soon as you buy them, so there is nothing to set up.
Every Set up screen links to the step-by-step guide for that product and to our AI assistant. You can open a support ticket from Support at any time, or reply to any of our e-mails to reach a person.
What we have been writing about hosting, SEO and running sites at scale.
How hosting shapes indexing and link equity in 2026: keeping pages indexed, vetting aged domains before you build on them, link building without a footprint, and an honest line on what infrastructure can and cannot do for SEO.
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Read the post →What actually separates good managed hosting from a cheap box with a control panel — migrations, backups, isolation, real caching and honest scaling — and how to judge it before you commit.
Read the post →Support is included on every plan, the desk is open 24 hours a day, and you can write to us in any of our 58 languages — we answer you in yours.
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