Knowledge base
Sometimes a CDN or DNS network refuses a particular domain. Nothing is deleted: pick another network on the site and it is built there in one click.
Every site is served through a CDN (content delivery network), and its domain's DNS is hosted by a DNS network. Very occasionally a network refuses a particular domain. When that happens the site cannot be built on that network however long it waits, so we stop straight away and ask you to choose another network.
The site shows as failed, with a yellow box at the top of its page:
Cloudflare would not accept example.com — choose another network
The network is named when it is the one you chose for the site. If the platform chose it for you, the box says the network this site was set up on. Under it is the reason in plain words, and one button for each other network your account can use: Use Bunny CDN, Use Gcore, and so on.
That is the network's own decision and it cannot be changed from our side.
expired, or may be spelled differently. Check it at your registrar.
added to someone else's account at that network.
example.com), not a subdomain.None of these is a fault with your site or with our hosting.
network needs new nameservers, the site then shows them, exactly like a new site.
Nothing on your site is deleted, and you do not need to delete and re-create it. The DNS moves off the network that refused the domain at the same time, so the new build does not fail the same way.
The box says so. Open a support ticket from the site page and we will help you put the site live.
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