support

GET /v1/status/affecting

Open status incidents that affect the caller's own services.

All support endpoints

Authentication

Send an API key as a bearer token. This endpoint does not state a specific permission in the specification, so give your key the least it needs and check the response rather than assuming.

This endpoint takes no organisation id. Your key already identifies the organisation it belongs to, and the response is scoped to it.

Try it

Replace anything in angle brackets with your own values, and the key placeholder with a key from your dashboard.

curl -X GET https://api.zinndigital.com/v1/status/affecting \
  -H "Authorization: Bearer zdk_live_…"

Signed in? The API console in your dashboard fills in your real organisation id and your own key, and runs the request against the live API so you can see the actual response. Open this endpoint in the API console

Details

⚖️ Owner, 2026-08-24: *"when the ai things check sites and people submit tickets and things, does it count for outages and like tell them this is caused by x outage and we are working on it already no need to submit a ticket type of thing and link them to status to follow for updates when it's resolved."* ⭐ Deliberately CHEAP and separate from `POST /v1/tickets/deflect`, which runs live DNS-backed probes and is therefore behind a button. The requirement is that an open incident is surfaced BEFORE the customer writes anything, so this must be able to load with the page: it reads two indexed tables and makes no network call. ⭐ The same read backs the AI assistant's refusal panel and the MCP server, so all three surfaces answer from one implementation rather than three that drift. ⛔ Relevance is a real test. A maintenance window is returned only while it is OPEN and only when it touches a region this organisation actually has a site in. Telling a customer a known outage explains them when it does not is worse than saying nothing. ⛔ The organisation comes from the caller's own scope; there is no `org_id` parameter. An attacker-chosen one would be a cross-tenant read of another tenant's placement footprint.

Response

NameTypeRequiredWhat it is
incidentsTicketDeflectionIncident[]Yes
status_urlstringYesThe public status page in the caller's language.

Errors this endpoint can return

401 · 429