public

POST `/v1/public/support/deflect/{deflectionId}/solved`

"That solved it" on a public support form — a ticket the AI prevented.

Authentication

This endpoint is public. It takes no credential and no organisation — it is what our own marketing site and AI answer engines read.

This endpoint takes no organisation id. Your key already identifies the organisation it belongs to, and the response is scoped to it.

Try it

Replace anything in angle brackets with your own values, and the key placeholder with a key from your dashboard.

curl -X POST https://api.zinndigital.com/v1/public/support/deflect/{deflectionId}/solved

Signed in? The API console in your dashboard fills in your real organisation id and your own key, and runs the request against the live API so you can see the actual response. Open this endpoint in the API console

Details

Anonymous (s1014 L39). Moves only a PUBLIC answer (platform organization, surface public/plugin/chat) shown in the last 24 hours. Always 204, so whether an id exists is not disclosed to an anonymous caller.

Parameters

Name	Type	Required	What it is
`deflectionId (path)`	`Uuid`	Yes	The `deflection_id` from `POST /v1/public/support/deflect`.

Errors this endpoint can return

429

POST /v1/public/support/deflect/{deflectionId}/solved