Knowledge base
Coming soon: texts from your own sender ID and WhatsApp messages from your own WhatsApp Business account, registered for your business in each country.
SMS and WhatsApp in Zinn® Campaigns are coming soon. Today they are open only to accounts in our early-access pilot; email campaigns are open to everyone. When they open, every customer sends under their own business name, never ours: your customers see your name, replies come back to you, and your sending reputation is yours alone.
Texts will be sent from your own sender ID: your business name where a country allows a name as the sender, or a number registered to your business where it does not. Many countries require the sender to be registered before marketing texts are delivered, and each registration will be made for your business, in your name, one country at a time:
Registration fees charged by the networks will be paid from your Zinn® credit balance, and the SMS page will show each fee before you submit.
WhatsApp messages will be sent from your own WhatsApp Business account, connected with Meta's own sign-up (Embedded Signup) from the SMS page of Zinn® Campaigns, using message templates WhatsApp approves for your account. The Zinn Digital® WhatsApp account is used only for our own messages to you, never for messages to your customers.
Each person must have agreed to texts or WhatsApp separately from email. Anyone who replies STOP is never texted again from your account. Tell people how to stop in every message.
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