Knowledge base
One AI credit is worth $0.001. Credits included with an AI Hosting plan pay for AI Hosting only; top-up credits you buy pay for everything.
AI features are paid for with AI credits. One credit is worth $0.001 (US dollars), so 1,000 credits are worth $1. There are two kinds of credit, and they are spent on different things.
Every Zinn® AI Hosting plan includes credits each month it is paid:
Included credits can be spent on AI Hosting only:
When AI Hosting runs, it uses your included credits first. Included credits cannot pay for anything outside AI Hosting.
Top-up credits work everywhere credits are accepted: every AI Hosting feature above, and also:
Top-up packs:
Open AI credits in the dashboard (https://app.zinndigital.com/ai/credits). It shows your balance and sells the top-up packs. You can also switch on automatic top-up there, so your credit never runs out.
If you try to use a feature outside AI Hosting and your only credit is included plan credit, the feature is refused before anything is charged. The message says why and links to the AI credits page, where you can buy a top-up and try again.
A refund of something you paid for with credits is always returned as credit, never as cash. It goes back to the kind of credit it was spent from: included credit returns as included credit.
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