Knowledge base

Tranzly: Help, bug reports and feedback

What Tranzly does for help, bug reports and feedback, and which of it is free.

What it does

  • Bug reporter and support tickets — A 'Report a bug / Get help' button in both plugins that opens a ticket with site diagnostics attached (WordPress/PHP versions, active theme and plugins, error log excerpt), with the user's consent. Uses Freemius support where it can.
  • Use Freemius fully — In-dashboard upgrade offers, trials, the add-ons/cross-sell page, renewal and discount offers, and deactivation feedback, all on our own plugin screens only (WordPress.org rules).
  • Footprint-free front end, on by default — No plugin names in front-end class names or file paths, no HTML comments or generator tags, and CSS/JS served from neutral paths. On for everyone by default; the wp-admin side stays clearly branded.

Free or Pro

Everything here is in the free edition.

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