hosting

POST /v1/connector/diagnostics

A support report a site owner chose to send — called by any Zinn® WordPress plugin.

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Authentication

This endpoint is public. It takes no credential and no organisation — it is what our own marketing site and AI answer engines read.

This endpoint takes no organisation id. Your key already identifies the organisation it belongs to, and the response is scoped to it.

Try it

Replace anything in angle brackets with your own values, and the key placeholder with a key from your dashboard.

curl -X POST https://api.zinndigital.com/v1/connector/diagnostics \
  -H "Content-Type: application/json" \
  -d '{ "plugin": <string>, "report": <object> }'

Signed in? The API console in your dashboard fills in your real organisation id and your own key, and runs the request against the live API so you can see the actual response. Open this endpoint in the API console

Details

⚖️ Owner ruling 2026-09-08, asked directly: the plugin shows the customer exactly what will be sent, redacted, before they press send. Declared secrets are omitted from the payload entirely rather than blanked, and the preview is the same bytes as the request body. ⛔ Unauthenticated by design. The customer most in need of sending a report is the one whose credential has just been revoked, so requiring the token would refuse exactly the population the feature exists for. A token, when present, ATTRIBUTES the report to an org and opens a real support ticket on that org's queue; without one the report is logged against the returned reference for an agent to find. The report is stored and never executed, never rendered as markup and never used to look anything up — it is written by PHP on a server we do not control.

Request body

NameTypeRequiredWhat it is
pluginstringYesThe plugin slug that built the report.
reportobjectYesThe report body, as previewed to the customer.

Response

NameTypeRequiredWhat it is
receivedbooleanYes
referencestringYesThe support reference to quote. Returned even if the ticket could not be opened.

Errors this endpoint can return

413 · 422 · 429