Inbox

POST /v1/inbox/threads/{threadKey}

Mark a conversation read, or archive it.

All Inbox endpoints

Authentication

Send an API key as a bearer token. This endpoint does not state a specific permission in the specification, so give your key the least it needs and check the response rather than assuming.

Where your organisation id goes

This endpoint takes org_id as a query parameter. Leave it out and the call covers your whole tenancy subtree; send it to narrow the call to one organisation.

Your organisation id is on the API keys screen in your dashboard, beside the key itself. It is the same id in every call you make.

Try it

Replace anything in angle brackets with your own values, and the key placeholder with a key from your dashboard.

curl -X POST https://api.zinndigital.com/v1/inbox/threads/{threadKey} \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{ "action": <string<read, archive>> }'

Signed in? The API console in your dashboard fills in your real organisation id and your own key, and runs the request against the live API so you can see the actual response. Open this endpoint in the API console

Details

A POST and not a GET, because a read receipt is a write — a GET that mutates is one a prefetcher, a crawler or the back button fires on the customer's behalf.

Parameters

NameTypeRequiredWhat it is
threadKey (path)stringYes
org_id (query)UuidNoThe organization this call acts on. Optional for a caller with exactly one direct membership; **required** for anyone with more than one — which is every reseller and every agen…

Request body

NameTypeRequiredWhat it is
actionstring<read, archive>Yes

Response

NameTypeRequiredWhat it is
marked_readintegerNo
archivedintegerNo
unreadintegerNo
cappedbooleanNo

Errors this endpoint can return

401 · 403 · 422