Sold by Zinn Digital
Bilingual account management and customer success support for startups, SMEs, and service businesses, covering client relations, retention, and operations.
Seeking reliable assistance to maintain strong client bonds and smooth daily operations? This service draws on direct experience in account management, customer success, investor relations, business development, and startup operations, gained through roles with startups, SMEs, and service companies.
Support covers client relationship building, stakeholder communication, operational coordination, and administrative follow-through, focusing on consistent workflows, dependable commitments, and close attention to detail to ensure nothing slips through the cracks.
Assistance is provided across 8 core areas:
Tools used include HubSpot, Zendesk, Intercom, Trello, Asana, ClickUp, and Slack, alongside other CRM and project management platforms. AI assistants such as ChatGPT, Claude, Gemini, and Perplexity are utilised with automation platforms like n8n, Make, and Zapier to streamline routine tasks.
The method blends adaptability, initiative, and practical problem-solving, learning how a business operates, identifying potential enhancements, and seeing execution through to completion. Whether managing client accounts, supporting daily operations, or helping a team achieve its goals, the aim is reliable delivery and tangible value.
To get started, please supply the domain relevant to your order along with a short brief detailing your needs.
$750.99
Or pay €670.40 · £561.52 at today's rate — the rate is locked when you add it to your basket.
Responsive email and live chat support for your customers, billed at an hourly rate per week - Email support - Live chat support - CRM ticket management - Professional and empathetic communication
Delivered in 5 days
Revisions included: 0
$1,500.99
Or pay €1,339.91 · £1,122.30 at today's rate — the rate is locked when you add it to your basket.
Full customer support coverage including phone, email, and chat with CRM management, billed at an hourly rate per week - Email, live chat, and phone support - CRM and helpdesk management - Customer success check-ins - Response templates and documentation
Delivered in 5 days
Revisions included: 0
$2,000.99
Or pay €1,786.25 · £1,496.16 at today's rate — the rate is locked when you add it to your basket.
End-to-end customer success and support operations including process improvement, billed at an hourly rate per week - Full customer support operations - Customer success and retention management - AI-assisted workflow improvements - Stakeholder and client relationship management - Process documentation and reporting
Delivered in 5 days
Revisions included: 0
No account needed first — yours is created at checkout. We hold the money until you accept the work.