Knowledge base
The identity check on the Seller account page, step by step: who you are, your name and date of birth, documents, how you get paid, and sending it for review.
Anyone can list and sell on the marketplace. Before we can pay you, the law says we have to know who you are and report what you earn to the tax authority. You do this once, on the Seller account page.
Open it from Marketplace, then Seller account. The steps along the top show how far you are: Who you are, People, Documents, How you get paid and Our review. The box What we still need lists exactly what is missing. Work through it and the Send for review button turns on.
Your sales are never held up by this. Buyers can still buy, and your money is kept for you. Only the payout waits until the check is finished.
Under Who is selling? choose An individual if you sell as yourself, or A company.
not do.
company registration number. Elsewhere, your local tax number, and under Issued by the country that issued it. If your country does not issue one, choose that option instead.
Press Save.
and Date of birth, then press Add person. Use your name and date of birth exactly as they appear on your photo ID. We have to report them for tax.
25%.
If you added yourself earlier and What we still need says Your first name, Your last name or Your date of birth, open the card with your name under People. Fill in First name, Last name and Date of birth there, and press Save. The documents you already uploaded are kept.
Each person uploads one government-issued photo ID (a passport, national identity card, driving licence or residence permit) and one proof of address. A photo is fine as long as every corner and all the text can be read. A company also uploads its certificate of incorporation. If we cannot accept a document, the reason is shown beside it, with a button to send a new one.
Add where your money should go and accept the Self-billing agreement: we raise the invoice for what we buy from you in your name, so we also ask whether you are registered for VAT. Some payout methods ask you to prove the account is yours.
When nothing is left under What we still need, press Send for review. We check the file and tell you the result. While it is being reviewed, it cannot be changed. If we ask for something more, the request appears at the top of the page.
If the page still lists something you have already filled in, press Save again on that step. Then reload the page. If it is still listed, open a support ticket from the dashboard and say which item is listed. Do not send your ID number or documents in the ticket: upload them on this page only.
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