Knowledge base
How escrow protects a purchase
Where your money sits between paying and receiving, and what happens if it goes wrong.
Nobody sends money to a stranger. Every marketplace sale here goes through escrow.
The sequence
- You pay. The money goes to us, not to the seller.
- The seller delivers. What that means depends on the storefront: a link or a guest post
- You check it. You have an inspection window — it is shown on the order — to confirm you
- The money releases to the seller when you accept, or automatically at the end of the
goes live on the agreed page, a service is carried out, and a website or Shopify store moves into your organisation with its files, database, domains and backup history.
got what was listed.
window if you say nothing.
If it is not what was listed
Raise it on the order before the window closes. The funds stay held while it is looked at, and that is the whole reason for the window: after a release, we are recovering money from somebody rather than simply not paying it out.
What we verify before a listing goes live
That the seller controls what they are listing, and the authority and traffic figures shown — those are measured by us from the site named, not typed in by the seller. What we do not verify is the seller's opinion of its prospects, and no marketplace can.
Domains
On a website sale, a domain registered here transfers with the site. One registered elsewhere is the seller's to release, and the listing says which applies before you buy.
Fees
Our commission is a line on the sale, shown to both sides before either commits.
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