Knowledge base

What you can do on a site

Every door on a single site's screen, and which one you want.

A site's own screen is the control panel for that one site. The tabs across the top are the whole surface.

The tabs, and what each is for

  • Overview — its address, plan, PHP version, disk and bandwidth use, and whether it is up.
  • Files — a file manager, and SFTP/SSH credentials if you would rather use your own tools.
  • Database — the database name, a browser-based client, and connection details.
  • Backups — every restore point, a download, and restore-to-a-moment.
  • Staging — a copy of the live site to break safely, and a push back when it works.
  • Domains — which addresses reach this site, and which one is primary.
  • Certificates — the TLS certificate, its expiry, and a re-issue button.
  • Settings — PHP version and limits, caching, redirects, and the site's name.
  • Credentials — the application admin login, and SFTP/SSH details.
  • Activity — what changed on this site and who changed it.

The three things people look for and do not find

"Where is my WordPress login?" — Credentials. We show it once when the site is created and then only here.

"How do I change the domain?" — Domains, then set a different address as primary. The old one keeps working unless you remove it.

"Where do I turn caching off to test something?" — Settings → Caching. Turn it back on: the difference is large and visitors feel it.

Anything destructive asks twice and is reversible for a while. Deleting a site moves it to Sites → Deleted, where it can be restored; it is purged after the retention window on your plan.

Still stuck?

Support is included on every plan and answers in your own language.

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What you can do on a site