support

POST `/v1/sites/{siteId}/diagnose`

Run the support AI against one site — check it, fix what is fixable, record the rest.

Autenticação

Envie uma chave de API como um token de portador. A chave deve ter a permissão hosting.php.manage; uma chave sem ela é recusada com 403, e não 404.

Este endpoint não requer um ID de organização. Sua chave já identifica a organização à qual pertence, e a resposta é delimitada a ela.

Experimente

Substitua qualquer item entre colchetes por seus próprios valores e o espaço reservado para a chave por uma chave do seu painel.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

Conectado? O console da API no seu painel preenche o ID da sua organização real e a sua própria chave, e executa a requisição contra a API de produção para que você possa ver a resposta real. Abra este endpoint no console da API

Detalhes

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

Parâmetros

Nome	Tipo	Obrigatório	O que é
`siteId (path)`	`Uuid`	Sim	The site to check.

Corpo da requisição

Nome	Tipo	Obrigatório	O que é
`apply_fixes`	`boolean`	Não	Set `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Resposta

Nome	Tipo	Obrigatório	O que é
`complete`	`boolean`	Sim	False when any probe could not run.
`blind_probes`	`string[]`	Sim	The probes that could not look.
`probes`	`SiteDiagnosticProbe[]`	Sim	—
`findings`	`TicketDeflectionFinding[]`	Sim	—
`applied`	`string[]`	Sim	Remedies applied automatically, by key. Every one is audit-logged.
`refused`	`object[]`	Não	Remedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
`recommendations`	`SupportRecommendation[]`	Sim	—
`notified`	`integer`	Não	How many customers were e-mailed. At most one message per finding, ever.
`notify_skipped_not_in_good_standing`	`integer`	Não	Notifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
`notify_failed`	`integer`	Não	Notifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

Erros que este endpoint pode retornar

401 · 403 · 404 · 422

POST /v1/sites/{siteId}/diagnose