Sanggunian ng API
support
14 mga endpoint sa lugar na ito. Ang bawat isa ay may sariling pahina kasama ang mga parameter nito, ang tugon nito, at isang kahilingan na maaari ninyong patakbuhin.
| Paraan | Path | Ang ginagawa nito | Pahintulot |
|---|---|---|---|
| POST | /v1/sites/{siteId}/diagnose | Run the support AI against one site — check it, fix what is fixable, record the rest. | hosting.php.manage |
| GET | /v1/sites/{siteId}/support-recommendations | What the support AI has advised about this site, and whether it was acted on. | sites.view |
| GET | /v1/status/affecting | Open status incidents that affect the caller's own services. | Anumang API key |
| GET | /v1/tickets | List the organization's support tickets. | tickets.view |
| POST | /v1/tickets | Open a support ticket. | tickets.reply |
| POST | /v1/tickets/deflect | Knowledge-base articles and a live diagnosis, before a ticket is opened. | tickets.reply |
| POST | /v1/tickets/deflect/{deflectionId}/solved | "That solved it" — the AI answer resolved the problem without a ticket. | tickets.reply |
| GET | /v1/tickets/{ticketId} | Get a support ticket and its thread. | tickets.view |
| POST | /v1/tickets/{ticketId}/access/{grantId}/revoke | Withdraw the site access given to support on this ticket. | tickets.reply |
| GET | /v1/tickets/{ticketId}/attachments/{attachmentId} | Download a ticket attachment. | tickets.view |
| POST | /v1/tickets/{ticketId}/close | Close a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages | Reply to a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages/{messageId}/attachments | Attach a file to a ticket message. | tickets.reply |
| POST | /v1/webhooks/inbound-email | Ingest a customer's support reply from the mail edge. | Walang API key |