Sanggunian sa API
support
May 12 endpoint sa lugar na ito. Ang bawat isa ay may sariling pahina kasama ang mga parameter nito, ang tugon nito, at ang kahilingang maaari mong patakbuhin.
| Paraan | Landas | Ano ang ginagawa nito | Permiso |
|---|---|---|---|
| POST | /v1/sites/{siteId}/diagnose | Run the support AI against one site — check it, fix what is fixable, record the rest. | hosting.php.manage |
| GET | /v1/sites/{siteId}/support-recommendations | What the support AI has advised about this site, and whether it was acted on. | sites.view |
| GET | /v1/status/affecting | Open status incidents that affect the caller's own services. | — |
| GET | /v1/tickets | List the organization's support tickets. | tickets.view |
| POST | /v1/tickets | Open a support ticket. | tickets.reply |
| POST | /v1/tickets/deflect | Knowledge-base articles and a live diagnosis, before a ticket is opened. | tickets.reply |
| GET | /v1/tickets/{ticketId} | Get a support ticket and its thread. | tickets.view |
| GET | /v1/tickets/{ticketId}/attachments/{attachmentId} | Download a ticket attachment. | tickets.view |
| POST | /v1/tickets/{ticketId}/close | Close a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages | Reply to a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages/{messageId}/attachments | Attach a file to a ticket message. | tickets.reply |
| POST | /v1/webhooks/inbound-email | Ingest a customer's support reply from the mail edge. | — |