support

POST `/v1/sites/{siteId}/diagnose`

Run the support AI against one site — check it, fix what is fixable, record the rest.

Autenticación

Envía una clave de API como token de portador. La clave debe tener el permiso hosting.php.manage; una clave que no lo tenga se rechazará con un código 403, no 404.

Este endpoint no requiere ningún id de organización. Su clave ya identifica la organización a la que pertenece, y la respuesta está delimitada a ella.

Pruébalo

Reemplaza cualquier elemento entre corchetes angulares por tus propios valores, y el marcador de posición key con una clave de tu panel de control.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

¿Has iniciado sesión? La consola de la API en tu panel de control rellena el ID de tu organización real y tu propia clave, y ejecuta la solicitud contra la API en vivo para que puedas ver la respuesta real. Abre este endpoint en la consola de la API

Detalles

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

Parámetros

Nombre	Tipo	Obligatorio	¿Qué es esto?
`siteId (path)`	`Uuid`	Sí	The site to check.

Cuerpo de la solicitud

Nombre	Tipo	Obligatorio	¿Qué es esto?
`apply_fixes`	`boolean`	No	Set `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Respuesta

Nombre	Tipo	Obligatorio	¿Qué es esto?
`complete`	`boolean`	Sí	False when any probe could not run.
`blind_probes`	`string[]`	Sí	The probes that could not look.
`probes`	`SiteDiagnosticProbe[]`	Sí	—
`findings`	`TicketDeflectionFinding[]`	Sí	—
`applied`	`string[]`	Sí	Remedies applied automatically, by key. Every one is audit-logged.
`refused`	`object[]`	No	Remedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
`recommendations`	`SupportRecommendation[]`	Sí	—
`notified`	`integer`	No	How many customers were e-mailed. At most one message per finding, ever.
`notify_skipped_not_in_good_standing`	`integer`	No	Notifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
`notify_failed`	`integer`	No	Notifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

Errores que este endpoint puede devolver

401 · 403 · 404 · 422

POST /v1/sites/{siteId}/diagnose