support

POST `/v1/sites/{siteId}/diagnose`

Run the support AI against one site — check it, fix what is fixable, record the rest.

Autenticazione

Invia una chiave API come token di tipo bearer. La chiave deve disporre dell'autorizzazione hosting.php.manage; una chiave sprovvista di tale autorizzazione viene rifiutata con 403 anziché 404.

Questo endpoint non richiede alcun ID organizzazione. La tua chiave identifica già l'organizzazione a cui appartiene e la risposta è limitata ad essa.

Provalo

Sostituisci qualsiasi elemento tra parentesi angolari con i tuoi valori e il segnaposto key con una chiave dalla tua dashboard.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

Hai effettuato l'accesso? La console API nella tua dashboard inserisce il tuo ID organizzazione reale e la tua chiave personale, ed esegue la richiesta sull'API live in modo da poter vedere la risposta effettiva. Apri questo endpoint nella console API

Dettagli

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

Parametri

Nome	Tipo	Obbligatorio	Che cos'è
`siteId (path)`	`Uuid`	Sì	The site to check.

Corpo della richiesta

Nome	Tipo	Obbligatorio	Che cos'è
`apply_fixes`	`boolean`	No	Set `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Risposta

Nome	Tipo	Obbligatorio	Che cos'è
`complete`	`boolean`	Sì	False when any probe could not run.
`blind_probes`	`string[]`	Sì	The probes that could not look.
`probes`	`SiteDiagnosticProbe[]`	Sì	—
`findings`	`TicketDeflectionFinding[]`	Sì	—
`applied`	`string[]`	Sì	Remedies applied automatically, by key. Every one is audit-logged.
`refused`	`object[]`	No	Remedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
`recommendations`	`SupportRecommendation[]`	Sì	—
`notified`	`integer`	No	How many customers were e-mailed. At most one message per finding, ever.
`notify_skipped_not_in_good_standing`	`integer`	No	Notifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
`notify_failed`	`integer`	No	Notifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

Errori che questo endpoint può restituire

401 · 403 · 404 · 422

POST /v1/sites/{siteId}/diagnose