Tài liệu tham khảo API
live-chat
Có 17 điểm cuối trong khu vực này. Mỗi điểm cuối có một trang riêng với các tham số, phản hồi và yêu cầu mà quý vị có thể thực hiện.
| Phương thức | Đường dẫn | Chức năng | Quyền |
|---|---|---|---|
| GET | /v1/chat/canned-replies | The saved answers operators insert with a shortcut. | livechat.view |
| POST | /v1/chat/canned-replies | Save an answer for reuse. | livechat.manage |
| DELETE | /v1/chat/canned-replies/{cannedReplyId} | Delete a saved answer. | livechat.manage |
| GET | /v1/chat/conversations/{conversationId} | One conversation's full transcript. | livechat.view |
| POST | /v1/chat/conversations/{conversationId}/close | Close a conversation. | livechat.reply |
| POST | /v1/chat/conversations/{conversationId}/messages | An operator answers a visitor. | livechat.reply |
| POST | /v1/chat/conversations/{conversationId}/transfer | Hand a conversation to a colleague. | livechat.reply |
| GET | /v1/chat/inbox | Every live conversation, and what is new in each. | livechat.view |
| GET | /v1/chat/widgets | The chats this organisation runs. | livechat.view |
| POST | /v1/chat/widgets | Create a chat for a site. | livechat.manage |
| GET | /v1/chat/widgets/{widgetId} | One chat's settings and its AI allowance. | livechat.view |
| PATCH | /v1/chat/widgets/{widgetId} | Change a chat's settings, or switch it on. | livechat.manage |
| POST | /v1/chat/widgets/{widgetId}/copy-settings | Copy this chat's branding and settings onto other sites' chats. | livechat.view |
| DELETE | /v1/chat/widgets/{widgetId}/logo | Stop showing a logo in this chat window. | livechat.manage |
| POST | /v1/chat/widgets/{widgetId}/logo | Upload the logo shown in this chat window's header. | livechat.manage |
| GET | /v1/chat/widgets/{widgetId}/settings-export | Download this chat's portable settings as a file. | livechat.view |
| POST | /v1/chat/widgets/{widgetId}/settings-import | Apply a settings file to this chat. | livechat.manage |