support

POST /v1/sites/{siteId}/diagnose

Run the support AI against one site — check it, fix what is fixable, record the rest.

Semua titik akhir support

Autentikasi

Kirim kunci API sebagai token bearer. Kunci tersebut harus memiliki izin hosting.php.manage; kunci tanpa izin tersebut akan ditolak dengan status 403, bukan 404.

Endpoint ini tidak memerlukan id organisasi. Kunci Anda telah mengidentifikasi organisasi tempatnya berafiliasi, dan respons akan dibatasi untuk organisasi tersebut.

Coba

Ganti apa pun di dalam tanda kurung sudut dengan nilai Anda sendiri, dan placeholder kunci dengan kunci dari dasbor Anda.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

Sudah masuk? Konsol API di dasbor Anda akan mengisi ID organisasi asli dan kunci Anda sendiri, serta menjalankan permintaan terhadap API langsung sehingga Anda dapat melihat respons aktualnya. Buka titik akhir ini di konsol API

Detail

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

Parameter

NamaJenisWajibTentang apa ini
siteId (path)UuidYaThe site to check.

Isi permintaan

NamaJenisWajibTentang apa ini
apply_fixesbooleanTidakSet `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Tanggapan

NamaJenisWajibTentang apa ini
completebooleanYaFalse when any probe could not run.
blind_probesstring[]YaThe probes that could not look.
probesSiteDiagnosticProbe[]Ya
findingsTicketDeflectionFinding[]Ya
appliedstring[]YaRemedies applied automatically, by key. Every one is audit-logged.
refusedobject[]TidakRemedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
recommendationsSupportRecommendation[]Ya
notifiedintegerTidakHow many customers were e-mailed. At most one message per finding, ever.
notify_skipped_not_in_good_standingintegerTidakNotifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
notify_failedintegerTidakNotifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

Kesalahan yang dapat dikembalikan oleh titik akhir ini

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