support
POST /v1/tickets/{ticketId}/messages/{messageId}/attachments
Attach a file to a ticket message.
Autentifikacija
Pošaljite API ključ kao nosivi token. Ključ mora imati dozvolu tickets.reply; ključ bez nje se odbija s kodom 403, a ne 404.
Ova krajnja točka ne prihvaća ID organizacije. Vaš ključ već identificira organizaciju kojoj pripada, a odgovor je ograničen na nju.
Isprobajte
Zamijenite sve unutar šiljastih zagrada svojim vlastitim vrijednostima, a rezervirano mjesto za ključ s ključem iz vaše nadzorne ploče.
curl -X POST https://api.zinndigital.com/v1/tickets/{ticketId}/messages/{messageId}/attachments \
-H "Authorization: Bearer zdk_live_…"Prijavljeni ste? API konzola na vašoj nadzornoj ploči automatski unosi stvarni ID vaše organizacije i vaš vlastiti ključ te šalje zahtjev prema aktivnom API-ju kako biste mogli vidjeti stvarni odgovor. Otvori ovu krajnju točku u API konzoli
Pojedinosti
Uploads one file and records it against the message. The file is accepted immediately and is not downloadable by anyone — including staff — until a malware scan has passed (scan_state: clean). ⛔ Only the types on the allow-list are accepted, and the declared content type is verified against the file's own leading bytes: a .png beginning MZ is refused whatever the header says. Maximum 25 MB. Requires tickets.reply.
Parametri
| Naziv | Vrsta | Obavezno | Što je to |
|---|---|---|---|
ticketId (path) | Uuid | Da | The ticket's id. |
messageId (path) | Uuid | Da | The message the file belongs to. |
Odgovor
| Naziv | Vrsta | Obavezno | Što je to |
|---|---|---|---|
id | Uuid | Da | UUIDv7 identifier — sortable by creation time (docs/02 §8). |
filename | string | Da | The name the uploader's machine gave it. ⛔ Display only — it is attacker-controlled text and is never used to build a storage path. |
content_type | string | Da | — |
size_bytes | integer | Da | — |
scan_state | string<pending, clean, infected, error> | Da | pending — uploaded, not yet scanned. clean — the only servable state. infected — the scanner found something; the row survives as evidence and the bytes never leave. error… |
downloadable | boolean | Da | Whether these bytes may be served. True only for clean. |
Pogreške koje ova krajnja točka može vratiti
401 · 403 · 404 · 422 · 429