assistant

POST /v1/assistant/conversations/{conversationId}/messages

Ask the assistant a question and get its answer.

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認証

ベアラー トークンとして API キーを送信します。キーには tickets.reply 権限が付与されている必要があります。権限のないキーは 404 ではなく 403 で拒否されます。

このエンドポイントは組織IDを受け付けません。お使いのキーによって所属する組織がすでに特定されており、レスポンスはその組織にスコープされます。

試してみる

アングルブラケット内のすべてをご自身の値に置き換え、キーのプレースホルダーをご利用中のダッシュボードのキーに置き換えてください。

curl -X POST https://api.zinndigital.com/v1/assistant/conversations/{conversationId}/messages \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{ "question": <string> }'

ログインしていますか?ダッシュボード内のAPIコンソールでは、実際の組織IDやお客様ご自身のキーが自動入力され、ライブAPIに対してリクエストが実行されるため、実際のレスポンスを確認することができます。 API コンソールでこのエンドポイントを開く

詳細

Synchronous: one request, two persisted turns, and the answer in the response. ⛔ Not 202 with a poll — §2.16 forbids an interactive path behind a job queue, and a chat that answers on the next poll is not a chat. Expect several seconds. The answer is grounded in published knowledge-base articles and, when site_id names one of your own sites, that site's health as read from our monitoring database. It cannot see another tenant's data, an unpublished draft, or a staff internal note — those are excluded by what the engine fetches, not by asking the model. It cannot act: no tool on this path changes anything. A 503 is a refusal fit to show the customer, and its error_code distinguishes the reasons — ASSISTANT_DAILY_LIMIT, ASSISTANT_DISABLED, ASSISTANT_FAILED, ASSISTANT_UNAVAILABLE. ⭐ Four, not six: an empty or over-long question is refused by validation as a 422 before anything is spent, so its code never reaches this response. Requires tickets.reply.

パラメータ

名前タイプ必須これがその内容です
conversationId (path)UuidはいThe conversation's id.

リクエスト本文

名前タイプ必須これがその内容です
questionstringはいThe customer's question, in their own language. Longer than this is a paste, not a question, and an unbounded prompt is an unbounded bill — so it is a 422.
site_idUuidいいえWhich of your sites this is about. ⛔ Validated against your own sites before anything is read — an id from a client is a request, not a fact.
page_contextstringいいえThe screen you asked from, as a route path — e.g. /sites/{siteId}/backups. "Why is this failing?" asked on the backups screen and on the DNS screen are different questions, and…

返信

名前タイプ必須これがその内容です
idUuidはいUUIDv7 identifier — sortable by creation time (docs/02 §8).
roleAssistantRoleはい
textstringはい
cited_slugsstring[]はいKnowledge-base slugs the answer used, for /kb/<slug> links. ⭐ Always a subset of what the engine supplied — a slug the model invented is dropped, because a fabricated citation…
needs_humanbooleanはいThe model's own statement that it could not answer from what it was given. Recorded from its structured output, never inferred from the prose. This is what the "open a ticket"…
created_atstringはい

このエンドポイントが返すエラー

401 · 403 · 404 · 422 · 429 · 503