support

POST `/v1/sites/{siteId}/diagnose`

Run the support AI against one site — check it, fix what is fixable, record the rest.

Аутентификация

Отправьте ключ API в качестве токена носителя (bearer token). Ключ должен иметь разрешение hosting.php.manage; ключ без него отклоняется с кодом 403, а не 404.

Этот эндпоинт не принимает идентификатор организации. Ваш ключ уже определяет организацию, к которой он принадлежит, и ответ ограничивается ее рамками.

Попробовать

Замените всё в угловых скобках на собственные значения, а плейсхолдер ключа — на ключ из вашей панели управления.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

Вошли в систему? Консоль API в вашей панели управления автоматически подставляет реальный идентификатор вашей организации и ваш собственный ключ, а также выполняет запрос к работающему API, чтобы вы могли увидеть актуальный ответ. Откройте эту конечную точку в API-консоли

Подробнее

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of 508 Resource Limit Is Reached), whether a php.ini value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a recommendation the customer and staff can both see. ⛔⛔ A remedy can never grant a limit the plan does not include. Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ complete is false and blind_probes names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires hosting.php.manage.

Параметры

Имя	Тип	Обязательно	Что это
`siteId (path)`	`Uuid`	Да	The site to check.

Тело запроса

Имя	Тип	Обязательно	Что это
`apply_fixes`	`boolean`	Нет	Set `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Ответ

Имя	Тип	Обязательно	Что это
`complete`	`boolean`	Да	False when any probe could not run.
`blind_probes`	`string[]`	Да	The probes that could not look.
`probes`	`SiteDiagnosticProbe[]`	Да	—
`findings`	`TicketDeflectionFinding[]`	Да	—
`applied`	`string[]`	Да	Remedies applied automatically, by key. Every one is audit-logged.
`refused`	`object[]`	Нет	Remedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and…
`recommendations`	`SupportRecommendation[]`	Да	—
`notified`	`integer`	Нет	How many customers were e-mailed. At most one message per finding, ever.
`notify_skipped_not_in_good_standing`	`integer`	Нет	Notifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
`notify_failed`	`integer`	Нет	Notifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be…

Ошибки, которые может возвращать этот эндпоинт

401 · 403 · 404 · 422

POST /v1/sites/{siteId}/diagnose