live-chat

POST `/v1/chat/conversations/{conversationId}/messages`

An operator answers a visitor.

Uthibitishaji

Tuma ufunguo wa API kama tokeni ya kubeba. Ufunguo lazima uwe na ruhusa ya livechat.reply; ufunguo usio nayo unakataliwa kwa 403, si 404.

Endpoint hii haichukui kitambulisho cha shirika. Ufunguo wako tayari unalitambua shirika linalohusika, na jibu limewekewa kikomo kwa shirika hilo pekee.

Jaribu

Badilisha chochote kilicho ndani ya mabano ya pembe na maadili yako mwenyewe, na kishikiliaji cha ufunguo na ufunguo kutoka kwa dashibodi yako.

curl -X POST https://api.zinndigital.com/v1/chat/conversations/{conversationId}/messages \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{ "message": <string> }'

Umeingia kwenye akaunti? Dashibodi yako ya kiweko cha API inajaza kitambulisho chako halisi cha shirika na ufunguo wako mwenyewe, na kuendesha ombi dhidi ya API ya moja kwa moja ili uweze kuona jibu halisi. Fungua sehemu hii ya mwisho (endpoint) kwenye konsole ya API

Maelezo

Requires `livechat.reply`. Claims the conversation for the caller if nobody has it yet, so the assistant stops answering over the top of a person.

Vigezo

Jina	Aina	Inayohitajika	Kilicho hiki
`conversationId (path)`	`string`	Ndiyo	—

Mwili wa ombi

Jina	Aina	Inayohitajika	Kilicho hiki
`message`	`string`	Ndiyo	—

Majibu

Jina	Aina	Inayohitajika	Kilicho hiki
`id`	`string`	Ndiyo	—
`widget_id`	`string`	Ndiyo	—
`state`	`string<ai, waiting, open, offline, closed>`	Ndiyo	—
`visitor_name`	`string`	Ndiyo	—
`visitor_email`	`string`	Ndiyo	—
`page_url`	`string`	Ndiyo	—
`page_title`	`string`	Ndiyo	—
`referrer`	`string`	Ndiyo	—
`country`	`string`	Ndiyo	Two-letter country, resolved at our edge from the connection. The visitor's IP address itself is never stored.
`locale`	`string`	Ndiyo	—
`assigned_operator`	`string`	Ndiyo	—
`cursor`	`integer`	Ndiyo	—
`started_at`	`string`	Ndiyo	—
`last_message_at`	`string`	Ndiyo	—
`message`	`ChatMessage`	Hapana	—

Hitilafu ambazo mwisho huu unaweza kurudisha

401 · 403 · 404 · 422

POST /v1/chat/conversations/{conversationId}/messages