API حوالہ
support
اس حصے میں 14 اینڈ پوائنٹس ہیں۔ ہر ایک کا اپنا صفحہ ہے جس میں اس کے پیرامیٹرز، اس کا جواب اور ایک درخواست ہے جسے آپ چلا سکتے ہیں۔
| طریقہ | راستہ | یہ کیا کرتا ہے | اجازت |
|---|---|---|---|
| POST | /v1/sites/{siteId}/diagnose | Run the support AI against one site — check it, fix what is fixable, record the rest. | hosting.php.manage |
| GET | /v1/sites/{siteId}/support-recommendations | What the support AI has advised about this site, and whether it was acted on. | sites.view |
| GET | /v1/status/affecting | Open status incidents that affect the caller's own services. | کوئی بھی API کلید |
| GET | /v1/tickets | List the organization's support tickets. | tickets.view |
| POST | /v1/tickets | Open a support ticket. | tickets.reply |
| POST | /v1/tickets/deflect | Knowledge-base articles and a live diagnosis, before a ticket is opened. | tickets.reply |
| POST | /v1/tickets/deflect/{deflectionId}/solved | "That solved it" — the AI answer resolved the problem without a ticket. | tickets.reply |
| GET | /v1/tickets/{ticketId} | Get a support ticket and its thread. | tickets.view |
| POST | /v1/tickets/{ticketId}/access/{grantId}/revoke | Withdraw the site access given to support on this ticket. | tickets.reply |
| GET | /v1/tickets/{ticketId}/attachments/{attachmentId} | Download a ticket attachment. | tickets.view |
| POST | /v1/tickets/{ticketId}/close | Close a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages | Reply to a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages/{messageId}/attachments | Attach a file to a ticket message. | tickets.reply |
| POST | /v1/webhooks/inbound-email | Ingest a customer's support reply from the mail edge. | کوئی API کلید نہیں |