support
POST /v1/tickets/{ticketId}/messages/{messageId}/attachments
Attach a file to a ticket message.
Autentifikacija
Pošaljite API ključ kao bearer token. Ključ mora imati dozvolu tickets.reply; ključ bez nje se odbija sa 403, a ne sa 404.
Ovaj krajnji tačka ne prihvata ID organizacije. Vaš ključ već identifikuje organizaciju kojoj pripada, a odgovor je ograničen na nju.
Isprobajte
Zamenite bilo šta u uglastim zagradama sopstvenim vrednostima, a ključni placeholder sa ključem sa vaše kontrolne table.
curl -X POST https://api.zinndigital.com/v1/tickets/{ticketId}/messages/{messageId}/attachments \
-H "Authorization: Bearer zdk_live_…"Prijavljeni ste? API konzola na vašoj kontrolnoj tabli automatski popunjava ID vaše stvarne organizacije i vaš sopstveni ključ, i izvršava zahtev nad API-jem uživo tako da možete videti stvarni odgovor. Otvorite ovu krajnju tačku u API konzoli
Detalji
Uploads one file and records it against the message. The file is accepted immediately and is **not downloadable by anyone — including staff — until a malware scan has passed** (`scan_state: clean`). ⛔ Only the types on the allow-list are accepted, and the declared content type is verified against the file's own leading bytes: a `.png` beginning `MZ` is refused whatever the header says. Maximum 25 MB. Requires `tickets.reply`.
Parametri
| Naziv | Vrsta | Obavezno | Šta je ovo |
|---|---|---|---|
ticketId (path) | Uuid | Da | The ticket's id. |
messageId (path) | Uuid | Da | The message the file belongs to. |
Odgovor
| Naziv | Vrsta | Obavezno | Šta je ovo |
|---|---|---|---|
id | Uuid | Da | UUIDv7 identifier — sortable by creation time (docs/02 §8). |
filename | string | Da | The name the uploader's machine gave it. ⛔ Display only — it is attacker-controlled text and is never used to build a storage path. |
content_type | string | Da | — |
size_bytes | integer | Da | — |
scan_state | string<pending, clean, infected, error> | Da | `pending` — uploaded, not yet scanned. `clean` — the only servable state. `infected` — the scanner found something; the row survives as evidence and the bytes never leave. `erro… |
downloadable | boolean | Da | Whether these bytes may be served. True only for `clean`. |
Greške koje ovaj krajnji tačka može da vrati
401 · 403 · 404 · 422 · 429