API ਸੰਦਰਭ
live-chat
ਇਸ ਖੇਤਰ ਵਿੱਚ 12 ਐਂਡਪੁਆਇੰਟ ਹਨ। ਹਰ ਇੱਕ ਦਾ ਆਪਣਾ ਪੰਨਾ ਹੈ ਜਿਸ ਵਿੱਚ ਇਸ ਦੇ ਮਾਪਦੰਡ, ਇਸ ਦਾ ਜਵਾਬ ਅਤੇ ਇੱਕ ਬੇਨਤੀ ਹੈ ਜਿਸ ਨੂੰ ਤੁਸੀਂ ਚਲਾ ਸਕਦੇ ਹੋ।
| ਢੰਗ | ਪਾਥ | ਇਹ ਕੀ ਕਰਦਾ ਹੈ | ਇਜਾਜ਼ਤ |
|---|---|---|---|
| GET | /v1/chat/canned-replies | The saved answers operators insert with a shortcut. | livechat.view |
| POST | /v1/chat/canned-replies | Save an answer for reuse. | livechat.manage |
| DELETE | /v1/chat/canned-replies/{cannedReplyId} | Delete a saved answer. | livechat.manage |
| GET | /v1/chat/conversations/{conversationId} | One conversation's full transcript. | livechat.view |
| POST | /v1/chat/conversations/{conversationId}/close | Close a conversation. | livechat.reply |
| POST | /v1/chat/conversations/{conversationId}/messages | An operator answers a visitor. | livechat.reply |
| POST | /v1/chat/conversations/{conversationId}/transfer | Hand a conversation to a colleague. | livechat.reply |
| GET | /v1/chat/inbox | Every live conversation, and what is new in each. | livechat.view |
| GET | /v1/chat/widgets | The chats this organisation runs. | livechat.view |
| POST | /v1/chat/widgets | Create a chat for a site. | livechat.manage |
| GET | /v1/chat/widgets/{widgetId} | One chat's settings and its AI allowance. | livechat.view |
| PATCH | /v1/chat/widgets/{widgetId} | Change a chat's settings, or switch it on. | livechat.manage |