public
POST /v1/public/assistant/ask
Ask Zinn® a pre-sales question — no account, one grounded answer.
Πισtoποίηση
Αυτό το τελικό σημείο είναι δημόσιο. Δεν απαιτεί διαπιστευτήρια ούτε οργανισμό — είναι αυτό που διαβάζουν ο δικός μας ιστότοπος μάρκετινγκ και οι μηχανές απαντήσεων τεχνητής νοημοσύνης.
Αυτό το τελικό σημείο δεν δέχεται αναγνωριστικό οργανισμού. Το κλειδί σας προσδιορίζει ήδη τον οργανισμό στον οποίο ανήκει, και η απάντηση περιορίζεται σε αυτόν.
Δοκιμάστε το
Ατικatastήstε ό,τι βρίskεtai μέσα σe γώniaδeς μe τis δikές sas timές, kai to placeholder klεidioύ μe éna klεidi apó ton pinaka ελέgchou sas.
curl -X POST https://api.zinndigital.com/v1/public/assistant/ask \
-H "Content-Type: application/json" \
-d '{ "question": <string> }'Συνδεθήκατε; Η κονσόλα API στον πίνακα ελέγχου σας συμπληρώνει το πραγματικό αναγνωριστικό του οργανισμού σας και το δικό σας κλειδί, και εκτελεί το αίτημα στο ζωντανό API, ώστε να μπορείτε να δείτε την πραγματική απόκριση. Ανοίξτε αυτό το τελικό σημείο στην κονσόλα API
Λεπτομέρειες
Anonymous — no credential, no tenant, nothing stored. The public half of Ask Zinn®: a visitor deciding whether to buy asks a question, and the answer is built from PUBLISHED knowledge-base articles plus the LIVE catalogue read at request time, so a price it quotes is the price the engine will charge. ⛔ It answers only from that material. grounded: false is the assistant saying it could not — a successful response whose correct rendering is a route to a human, never an error banner. A client that renders it as a failure has inverted the one property this surface exists to give (§2.44, §2.57). ⛔ It cannot read a site, a ticket, an invoice or an org: no identifier for one is accepted anywhere on this path. Anything about an existing account comes back grounded: false. ⛔ history is supplied by the CALLER because nothing is persisted — there is no account to hang a conversation on. It is bounded here and again in the engine. Charged against a fail-closed per-IP and global budget before the body is parsed, because every call is a paid model call.
Σώμα αίτησης
| Όνομα | Τύpος | Υποχρεωτικό | Τι είναι |
|---|---|---|---|
question | string | Ναι | What the visitor asked, in their own language. ⛔ Shorter than the dashboard assistant's 4,000: a customer pastes an error log, a prospect asks a question, and an unbounded prompt… |
locale | string | Όχι | Which translation of a knowledge-base article to retrieve, and the language to answer in. An unknown value falls back to English rather than failing. |
currency | string | Όχι | Which currency's catalogue prices reach the answer. ⛔ A hint, not a filter: a plan that carries no price in this currency is quoted in one it does have, clearly labelled, because… |
history | PresalesTurn[] | Όχι | Earlier turns, oldest first. ⛔ The CALLER holds these because nothing is stored — there is no account to hang a conversation on and no lawful basis to keep one. They are therefore… |
Απάντηση
| Όνομα | Τύpος | Υποχρεωτικό | Τι είναι |
|---|---|---|---|
answer | string | Ναι | The reply, in the language the visitor wrote in. |
grounded | boolean | Ναι | True when the answer came from the supplied articles and catalogue. False when the assistant said it could not answer from them — which is the honest outcome and the one this… |
citations | string[] | Ναι | Slugs of published articles the answer used, for /kb/{slug}. ⛔ Filtered to the ones actually supplied to the model, so a fabricated citation can never render as a link to a 404. |
plan_codes | string[] | Ναι | Catalogue plan codes the answer recommends or prices, filtered the same way. The site turns these into links to the page that sells them. |
plans | object[] | Ναι | The plans in plan_codes, in the same order, with the name a visitor sees. ⛔ A code is an internal identifier and is never shown; the answer text has already had every supplied… |
Σφάλματα που μπορεί να επιστρέψει αυτό το τελικό σημείο
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