public
POST /v1/public/assistant/ask
Ask Zinn® a pre-sales question — no account, one grounded answer.
身份验证
此端点是公开的。它不需要任何凭据或组织——这是我们自己的营销网站和 AI 问答引擎所读取的内容。
此端点不需要组织 ID。您的密钥已用于识别其所属的组织,且响应范围也仅限于该组织。
免费试用
将尖括号中的内容替换为您自己的值,并将键占位符替换为您仪表板中的一个键。
curl -X POST https://api.zinndigital.com/v1/public/assistant/ask \
-H "Content-Type: application/json" \
-d '{ "question": <string> }'已登录?您仪表板中的 API 控制台会自动填入您真实的组织 ID 和您自己的密钥,并针对实时 API 运行请求,以便您查看实际的响应。 在 API 控制台中打开此端点
详细信息
Anonymous — no credential, no tenant, nothing stored. The public half of Ask Zinn®: a visitor deciding whether to buy asks a question, and the answer is built from PUBLISHED knowledge-base articles plus the LIVE catalogue read at request time, so a price it quotes is the price the engine will charge. ⛔ It answers only from that material. grounded: false is the assistant saying it could not — a successful response whose correct rendering is a route to a human, never an error banner. A client that renders it as a failure has inverted the one property this surface exists to give (§2.44, §2.57). ⛔ It cannot read a site, a ticket, an invoice or an org: no identifier for one is accepted anywhere on this path. Anything about an existing account comes back grounded: false. ⛔ history is supplied by the CALLER because nothing is persisted — there is no account to hang a conversation on. It is bounded here and again in the engine. Charged against a fail-closed per-IP and global budget before the body is parsed, because every call is a paid model call.
请求正文
| 名称 | 类型 | 必填 | 内容简介 |
|---|---|---|---|
question | string | 是 | What the visitor asked, in their own language. ⛔ Shorter than the dashboard assistant's 4,000: a customer pastes an error log, a prospect asks a question, and an unbounded prompt… |
locale | string | 否 | Which translation of a knowledge-base article to retrieve, and the language to answer in. An unknown value falls back to English rather than failing. |
currency | string | 否 | Which currency's catalogue prices reach the answer. ⛔ A hint, not a filter: a plan that carries no price in this currency is quoted in one it does have, clearly labelled, because… |
history | PresalesTurn[] | 否 | Earlier turns, oldest first. ⛔ The CALLER holds these because nothing is stored — there is no account to hang a conversation on and no lawful basis to keep one. They are therefore… |
响应
| 名称 | 类型 | 必填 | 内容简介 |
|---|---|---|---|
answer | string | 是 | The reply, in the language the visitor wrote in. |
grounded | boolean | 是 | True when the answer came from the supplied articles and catalogue. False when the assistant said it could not answer from them — which is the honest outcome and the one this… |
citations | string[] | 是 | Slugs of published articles the answer used, for /kb/{slug}. ⛔ Filtered to the ones actually supplied to the model, so a fabricated citation can never render as a link to a 404. |
plan_codes | string[] | 是 | Catalogue plan codes the answer recommends or prices, filtered the same way. The site turns these into links to the page that sells them. |
plans | object[] | 是 | The plans in plan_codes, in the same order, with the name a visitor sees. ⛔ A code is an internal identifier and is never shown; the answer text has already had every supplied… |
此端点可能返回的错误
422 · 429 · 503