assistant
POST /v1/assistant/conversations/{conversationId}/messages
Ask the assistant a question and get its answer.
인증
Bearer 토큰으로 API 키를 전송하세요. 키는 반드시 tickets.reply 권한을 가지고 있어야 하며, 권한이 없는 키는 404가 아닌 403으로 거부됩니다.
이 엔드포인트는 조직 ID를 받지 않습니다. 사용자의 키가 이미 속한 조직을 식별하며, 응답은 해당 조직으로 한정됩니다.
무료 체험하기
대괄호 안에 있는 모든 내용을 사용자 지정 값으로 바꾸고, 키 플레이스홀더는 대시보드의 키로 바꾸세요.
curl -X POST https://api.zinndigital.com/v1/assistant/conversations/{conversationId}/messages \
-H "Authorization: Bearer zdk_live_…" \
-H "Content-Type: application/json" \
-d '{ "question": <string> }'로그인하셨나요? 대시보드의 API 콘솔이 실제 조직 ID와 본인의 키를 자동으로 채우고 라이브 API를 대상으로 요청을 실행하므로 실제 응답을 확인할 수 있습니다. API 콘솔에서 이 엔드포인트를 여세요
상세 정보
Synchronous: one request, two persisted turns, and the answer in the response. ⛔ Not 202 with a poll — §2.16 forbids an interactive path behind a job queue, and a chat that answers on the next poll is not a chat. Expect several seconds. The answer is grounded in published knowledge-base articles and, when site_id names one of your own sites, that site's health as read from our monitoring database. It cannot see another tenant's data, an unpublished draft, or a staff internal note — those are excluded by what the engine fetches, not by asking the model. It cannot act: no tool on this path changes anything. A 503 is a refusal fit to show the customer, and its error_code distinguishes the reasons — ASSISTANT_DAILY_LIMIT, ASSISTANT_DISABLED, ASSISTANT_FAILED, ASSISTANT_UNAVAILABLE. ⭐ Four, not six: an empty or over-long question is refused by validation as a 422 before anything is spent, so its code never reaches this response. Requires tickets.reply.
매개변수
| 이름 | 유형 | 필수 | 설명 |
|---|---|---|---|
conversationId (path) | Uuid | 예 | The conversation's id. |
요청 본문
| 이름 | 유형 | 필수 | 설명 |
|---|---|---|---|
question | string | 예 | The customer's question, in their own language. Longer than this is a paste, not a question, and an unbounded prompt is an unbounded bill — so it is a 422. |
site_id | Uuid | 아니요 | Which of your sites this is about. ⛔ Validated against your own sites before anything is read — an id from a client is a request, not a fact. |
page_context | string | 아니요 | The screen you asked from, as a route path — e.g. /sites/{siteId}/backups. "Why is this failing?" asked on the backups screen and on the DNS screen are different questions, and… |
응답
| 이름 | 유형 | 필수 | 설명 |
|---|---|---|---|
id | Uuid | 예 | UUIDv7 identifier — sortable by creation time (docs/02 §8). |
role | AssistantRole | 예 | — |
text | string | 예 | — |
cited_slugs | string[] | 예 | Knowledge-base slugs the answer used, for /kb/<slug> links. ⭐ Always a subset of what the engine supplied — a slug the model invented is dropped, because a fabricated citation… |
needs_human | boolean | 예 | The model's own statement that it could not answer from what it was given. Recorded from its structured output, never inferred from the prose. This is what the "open a ticket"… |
created_at | string | 예 | — |
이 엔드포인트가 반환할 수 있는 오류
401 · 403 · 404 · 422 · 429 · 503