White screens and PHP fatal errors
A blank page, a 500, or an error that only appears for some visitors. We turn the logging on properly, reproduce it, and trace it to the line rather than disabling plugins until it stops.
버그 및 오류 수정
버그 및 오류 수정 — 누가 만들었든 상관없이 모든 사이트 지원
하얀 화면, PHP 치명적 오류, 500 에러, 소리 없이 실패하는 결제, 사이트를 다운시킨 업데이트, 아무도 찾을 수 없는 플러그인 충돌, JavaScript 오류, 해킹당한 사이트. 증상을 알려주시면 원인을 찾아드리겠습니다. WordPress, WooCommerce, Laravel, Django, Node 또는 일반 PHP 등 어떤 환경이든 상관없으며, 저희 호스팅을 이용하지 않으셔도 문제를 해결하실 수 있습니다.
- 모든 호스트이동하실 필요는 없습니다.
- 모든 CMSWordPress, Woo, Laravel, Django, Node, PHP
- 25+ yearsof reading other people's code
- Causefixed, not just the symptom hidden
- 먼저 백업을 진행합니다되돌아갈 방법이 마련될 때까지 아무것도 건드리지 않습니다
- 원인을 찾는 중로그, 추적 및 쿼리, 추측이 아님
- 무엇이었는지 알려드립니다알기 쉬운 평문으로, 다음에는 피할 수 있도록
- 이전 의무 없음문제가 발생한 곳에서 즉시 해결해 드리겠습니다.
해결하는 문제
If the site is doing something it should not, or has stopped doing something it should, it is on this list.
Updates that broke the site
A core, plugin, theme or PHP-version update that took things down. We get you back up first, then make the update land safely rather than telling you never to update again.
Plugin and theme conflicts
Two things that each work alone and fight each other. Found by bisecting on a staging copy, not on your live site in front of customers.
Broken checkouts and payments
WooCommerce orders that fail silently, payment gateways that time out, emails that never send, tax or shipping that calculates wrongly. The ones that cost money while nothing looks wrong.
Errors that show up as slowness
N+1 queries, a cron that runs on every page load, an uncached external call, a table with no index. Often reported as 'the site is slow' and fixed as a bug.
해킹, 변조 및 블랙리스트에 오른 사이트
악성코드 제거 완료, 취약점 폐쇄, 백도어 발견, 그리고 평판 복구 작업 완료 — Search Console, 블랙리스트 및 이에 연관된 메일 평판.
자바스크립트 및 프론트엔드 오류
제출되지 않는 양식, 특정 브라우저에서 멈추는 스크립트, 모바일에서 깨지는 레이아웃, 아무도 읽지 않은 오류로 가득 찬 콘솔.
데이터베이스 및 데이터 문제
손상되었거나 비대해진 테이블, 실패한 마이그레이션, 중복되거나 고아 상태인 행, 잘못 가져온 데이터. 먼저 백업본을 생성한 후 복구되었습니다.
도착하지 않는 이메일
사이트 메일이 스팸으로 가거나 완전히 사라지는 현상 — SPF, DKIM, DMARC, 발송 경로 및 실패를 조용히 묵살하는 플러그인.
진행 방식
Most jobs follow the same four steps, and you hear from us at each one.
Tell us the symptom
You do not need a diagnosis — that is our job. What you saw, when it started, and what changed just before is usually enough.
We look before we quote
We take a read-only look at the site and the logs so the quote is based on the actual cause, not on what the symptom looked like. That look is free.
We fix it on a copy, then on the site
A backup first, the fix proven on a staging copy where we can, then applied live. On a hacked site we close the way in as well as clearing what it left behind.
You get told what it was
A short write-up of the cause, the fix, and anything we noticed on the way that is going to bite you next. If it is a hosting problem rather than a code problem, we say so.
Who you're working with
25 years of full-stack engineering, led by Neil Lock
Rescue work here is led by founder and CEO Neil Lock, a full-stack developer with around 25 years of production PHP, Python, .NET and JavaScript behind him. Debugging somebody else's codebase is a different skill from writing your own, and it is one that only comes from having read a great many of them.
We also run the platform underneath, with more than 650,000 sites on it, so we see what actually breaks WordPress and WooCommerce at volume — not what a forum thread from 2019 says breaks it.
- Around 25 years full-stack — PHP, Laravel, Python, Django, .NET, Node and WordPress
- Reads logs, traces and queries — not just the symptom on the screen
- Fixes the cause, then tells you what caused it in plain English
- Works on sites we do not host, with no obligation to move
Some problems have a page of their own
Where the job is a known shape, there is a dedicated service for it.
Malware cleanup and hack repair
Infection removed, the entry point closed, and the blacklist and reputation work that follows.
Malware cleanup and hack repair →Expert site speed-up
A tuning pass on the site you already have, measured before and after.
Expert site speed-up →Managed migration
When the honest answer is that the site needs to be somewhere else. We move it and you watch it happen.
Managed migration →Every development service we offer
One team, one quote, whichever of these you need — and most projects need more than one.
WordPress development
Custom builds, WooCommerce, headless WordPress, performance work and rescues, by people who host WordPress at scale.
WordPress development →Custom plugins and themes
Bespoke plugins, Gutenberg blocks, child themes and full custom themes, built to WordPress.org directory standards.
Custom plugins and themes →Python and application development
Apps, APIs, automation and AI/LLM integrations in Python, Django and modern async back ends.
Python and application development →Custom web development
Full-stack work across PHP, Laravel, .NET, Node and every modern framework, whatever the stack.
Custom web development →Expert site speed-up
A tuning pass on the site you already have — Core Web Vitals, queries and caching, measured before and after.
Expert site speed-up →Malware cleanup and hack repair
Infection removed, the entry point closed, and the blacklist and reputation work that follows.
Malware cleanup and hack repair →Managed migration
We move the site here and you watch it happen — or we hand it to whoever is hosting it next.
Managed migration →FAQ
Do I have to host with you?
No. We fix sites wherever they live, and there is no obligation to move afterwards. If the cause turns out to be the hosting rather than the code, we will tell you that plainly — including when the fix is something your current host can do for free.
What access do you need?
Usually an admin login and either SFTP or panel access, plus the error logs. For a hacked site we also want the raw access logs. We ask for the least we can work with, and you can revoke it the moment we are done.
What if you cannot find it?
The free look happens before the quote precisely so that this is our risk rather than yours. If we cannot see a route to a fix we say so at that point, and you have paid nothing.
Is this only WordPress?
No. WordPress and WooCommerce are the bulk of it, but we work across Laravel, Django and modern Python, .NET, Node and plain PHP. If it runs on the web we have very likely debugged something like it before.
My site is down right now.
Say so in the form and we will treat it that way. If you are already a hosting customer, open a ticket from the dashboard instead — that reaches us faster than anything on this page.
Can you stop it happening again?
That is the point of the write-up. Where the answer is a process rather than a patch — staging before updates, backups that are actually tested, monitoring that would have told you first — we say which one, and most of them are included free on our hosting rather than sold to you.
Related
Tell us what is broken
The symptom, when it started, and what changed just before it. We look before we quote, and the look and the quote are both free.
Get a free quote