support

POST /v1/sites/{siteId}/diagnose

Run the support AI against one site — check it, fix what is fixable, record the rest.

ចំណុចបញ្ចប់ support ទាំងអស់

ឯកសារអ្នកអភិវឌ្ឍន៍ទាំងអស់

ការផ្ទៀងផ្ទាត់ភាពត្រឹមត្រូវ

បញ្ជូនសោ API ជា bearer token។ សោនេះត្រូវតែមានសិទ្ធិ hosting.php.manage។ សោដែលគ្មានសិទ្ធិនេះនឹងត្រូវបដិសេធដោយកូដ 403 មិនមែន 404 ទេ។

ចំនុចបញ្ចប់នេះមិនត្រូវការលេខសម្គាល់ស្ថាប័នទេ។ ពស័្ដកូនរបស់អ្នករួចហើយកំណត់អត្តសញ្ញាណស្ថាប័នដែលវាជាកម្មសិទ្ធិ ហើយការឆ្លើយតបគឺត្រូវបានកំណត់វិសាលភាពទៅតាមនោះ។

សាកល្បង

ជំនួសអ្វីមួយនៅក្នុងសញ្ញាពងក្រពើ < > ដោយប្រើតម្លៃផ្ទាល់ខ្លួនរបស់អ្នក ហើយជំនួសកន្លែងរក្សាទុកសោដោយប្រើសោចេញពីផ្ទាំងគ្រប់គ្រងរបស់អ្នក។

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

បានចូលគណនីរួចហើយមែនទេ? កុងសូល API ក្នុងផ្ទាំងគ្រប់គ្រងរបស់អ្នក បំពេញលេខសម្គាល់ស្ថាប័នពិតប្រាកដរបស់អ្នក និងសោផ្ទាល់ខ្លួនរបស់អ្នក ហើយដំណើរការសំណើទល់នឹង API ផ្ទាល់ ដូច្នេះអ្នកអាចមើលឃើញការឆ្លើយតបពិតប្រាកដ។ បើកចំណុចបញ្ចប់នេះក្នុងកុងសូល API

ព័ត៌មានលម្អិត

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of 508 Resource Limit Is Reached), whether a php.ini value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a recommendation the customer and staff can both see. ⛔⛔ A remedy can never grant a limit the plan does not include. Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ complete is false and blind_probes names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires hosting.php.manage.

ប៉ារ៉ាម៉ែត្រ

ឈ្មោះប្រភេទតម្រូវការតើវាជាអ្វី
siteId (path)Uuidបាទ/ចាសThe site to check.

សំណើរបស់រាងកាយ

ឈ្មោះប្រភេទតម្រូវការតើវាជាអ្វី
apply_fixesbooleanទេSet false to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

ផ្អាកដំណើរការ

ឈ្មោះប្រភេទតម្រូវការតើវាជាអ្វី
completebooleanបាទ/ចាសFalse when any probe could not run.
blind_probesstring[]បាទ/ចាសThe probes that could not look.
probesSiteDiagnosticProbe[]បាទ/ចាស
findingsTicketDeflectionFinding[]បាទ/ចាស
appliedstring[]បាទ/ចាសRemedies applied automatically, by key. Every one is audit-logged.
refusedobject[]ទេRemedies that were attempted and refused, with the reason code. ENTITLEMENT_DRIFT means the platform detected that a fix would have changed what the site is entitled to and…
recommendationsSupportRecommendation[]បាទ/ចាស
notifiedintegerទេHow many customers were e-mailed. At most one message per finding, ever.
notify_skipped_not_in_good_standingintegerទេNotifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
notify_failedintegerទេNotifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report notified: 0, so a customer who was never told would otherwise be…

កំហុសដែលចំណុចបញ្ចប់នេះអាចបង្វិលត្រឡប់មកវិញ

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