support

POST /v1/sites/{siteId}/diagnose

Run the support AI against one site — check it, fix what is fixable, record the rest.

ចំណុចបញ្ចប់ support ទាំងអស់

ការផ្ទៀងផ្ទាត់ភាពត្រឹមត្រូវ

បញ្ជូនសោ API ជា bearer token។ សោនេះត្រូវតែមានសិទ្ធិ hosting.php.manage។ សោដែលគ្មានសិទ្ធិនេះនឹងត្រូវបដិសេធដោយកូដ 403 មិនមែន 404 ទេ។

ចំនុចបញ្ចប់នេះមិនត្រូវការលេខសម្គាល់ស្ថាប័នទេ។ ពស័្ដកូនរបស់អ្នករួចហើយកំណត់អត្តសញ្ញាណស្ថាប័នដែលវាជាកម្មសិទ្ធិ ហើយការឆ្លើយតបគឺត្រូវបានកំណត់វិសាលភាពទៅតាមនោះ។

សាកល្បង

ជំនួសអ្វីមួយនៅក្នុងសញ្ញាពងក្រពើ < > ដោយប្រើតម្លៃផ្ទាល់ខ្លួនរបស់អ្នក ហើយជំនួសកន្លែងរក្សាទុកសោដោយប្រើសោចេញពីផ្ទាំងគ្រប់គ្រងរបស់អ្នក។

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

បានចូលគណនីរួចហើយមែនទេ? កុងសូល API ក្នុងផ្ទាំងគ្រប់គ្រងរបស់អ្នក បំពេញលេខសម្គាល់ស្ថាប័នពិតប្រាកដរបស់អ្នក និងសោផ្ទាល់ខ្លួនរបស់អ្នក ហើយដំណើរការសំណើទល់នឹង API ផ្ទាល់ ដូច្នេះអ្នកអាចមើលឃើញការឆ្លើយតបពិតប្រាកដ។ បើកចំណុចបញ្ចប់នេះក្នុងកុងសូល API

ព័ត៌មានលម្អិត

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

ប៉ារ៉ាម៉ែត្រ

ឈ្មោះប្រភេទតម្រូវការតើវាជាអ្វី
siteId (path)Uuidបាទ/ចាសThe site to check.

សំណើរបស់រាងកាយ

ឈ្មោះប្រភេទតម្រូវការតើវាជាអ្វី
apply_fixesbooleanទេSet `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

ផ្អាកដំណើរការ

ឈ្មោះប្រភេទតម្រូវការតើវាជាអ្វី
completebooleanបាទ/ចាសFalse when any probe could not run.
blind_probesstring[]បាទ/ចាសThe probes that could not look.
probesSiteDiagnosticProbe[]បាទ/ចាស
findingsTicketDeflectionFinding[]បាទ/ចាស
appliedstring[]បាទ/ចាសRemedies applied automatically, by key. Every one is audit-logged.
refusedobject[]ទេRemedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
recommendationsSupportRecommendation[]បាទ/ចាស
notifiedintegerទេHow many customers were e-mailed. At most one message per finding, ever.
notify_skipped_not_in_good_standingintegerទេNotifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
notify_failedintegerទេNotifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

កំហុសដែលចំណុចបញ្ចប់នេះអាចបង្វិលត្រឡប់មកវិញ

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