public

POST `/v1/public/assistant/ask`

Ask Zinn® a pre-sales question — no account, one grounded answer.

ការផ្ទៀងផ្ទាត់ភាពត្រឹមត្រូវ

ចំណុចបញ្ចប់នេះជាសាធារណៈ។ វាមិនត្រូវការព័ត៌មានសម្ងាត់ ឬអង្គភាពណាមួយឡើយ ពោលគឺវាជាអ្វីដែលគេហទំព័រទីផ្សាររបស់យើង និងម៉ាស៊ីនឆ្លើយឆ្លង AI អាន។

ចំនុចបញ្ចប់នេះមិនត្រូវការលេខសម្គាល់ស្ថាប័នទេ។ ពស័្ដកូនរបស់អ្នករួចហើយកំណត់អត្តសញ្ញាណស្ថាប័នដែលវាជាកម្មសិទ្ធិ ហើយការឆ្លើយតបគឺត្រូវបានកំណត់វិសាលភាពទៅតាមនោះ។

សាកល្បង

ជំនួសអ្វីមួយនៅក្នុងសញ្ញាពងក្រពើ < > ដោយប្រើតម្លៃផ្ទាល់ខ្លួនរបស់អ្នក ហើយជំនួសកន្លែងរក្សាទុកសោដោយប្រើសោចេញពីផ្ទាំងគ្រប់គ្រងរបស់អ្នក។

curl -X POST https://api.zinndigital.com/v1/public/assistant/ask \
  -H "Content-Type: application/json" \
  -d '{ "question": <string> }'

បានចូលគណនីរួចហើយមែនទេ? កុងសូល API ក្នុងផ្ទាំងគ្រប់គ្រងរបស់អ្នក បំពេញលេខសម្គាល់ស្ថាប័នពិតប្រាកដរបស់អ្នក និងសោផ្ទាល់ខ្លួនរបស់អ្នក ហើយដំណើរការសំណើទល់នឹង API ផ្ទាល់ ដូច្នេះអ្នកអាចមើលឃើញការឆ្លើយតបពិតប្រាកដ។ បើកចំណុចបញ្ចប់នេះក្នុងកុងសូល API

ព័ត៌មានលម្អិត

Anonymous — no credential, no tenant, nothing stored. The public half of Ask Zinn®: a visitor deciding whether to buy asks a question, and the answer is built from PUBLISHED knowledge-base articles plus the LIVE catalogue read at request time, so a price it quotes is the price the engine will charge. ⛔ It answers only from that material. grounded: false is the assistant saying it could not — a successful response whose correct rendering is a route to a human, never an error banner. A client that renders it as a failure has inverted the one property this surface exists to give (§2.44, §2.57). ⛔ It cannot read a site, a ticket, an invoice or an org: no identifier for one is accepted anywhere on this path. Anything about an existing account comes back grounded: false. ⛔ history is supplied by the CALLER because nothing is persisted — there is no account to hang a conversation on. It is bounded here and again in the engine. Charged against a fail-closed per-IP and global budget before the body is parsed, because every call is a paid model call.

សំណើរបស់រាងកាយ

ឈ្មោះ	ប្រភេទ	តម្រូវការ	តើវាជាអ្វី
`question`	`string`	បាទ/ចាស	What the visitor asked, in their own language. ⛔ Shorter than the dashboard assistant's 4,000: a customer pastes an error log, a prospect asks a question, and an unbounded prompt…
`locale`	`string`	ទេ	Which translation of a knowledge-base article to retrieve, and the language to answer in. An unknown value falls back to English rather than failing.
`currency`	`string`	ទេ	Which currency's catalogue prices reach the answer. ⛔ A hint, not a filter: a plan that carries no price in this currency is quoted in one it does have, clearly labelled, because…
`history`	`PresalesTurn[]`	ទេ	Earlier turns, oldest first. ⛔ The CALLER holds these because nothing is stored — there is no account to hang a conversation on and no lawful basis to keep one. They are therefore…

ផ្អាកដំណើរការ

ឈ្មោះ	ប្រភេទ	តម្រូវការ	តើវាជាអ្វី
`answer`	`string`	បាទ/ចាស	The reply, in the language the visitor wrote in.
`grounded`	`boolean`	បាទ/ចាស	True when the answer came from the supplied articles and catalogue. False when the assistant said it could not answer from them — which is the honest outcome and the one this…
`citations`	`string[]`	បាទ/ចាស	Slugs of published articles the answer used, for `/kb/{slug}`. ⛔ Filtered to the ones actually supplied to the model, so a fabricated citation can never render as a link to a 404.
`plan_codes`	`string[]`	បាទ/ចាស	Catalogue plan codes the answer recommends or prices, filtered the same way. The site turns these into links to the page that sells them.
`plans`	`object[]`	បាទ/ចាស	The plans in `plan_codes`, in the same order, with the name a visitor sees. ⛔ A code is an internal identifier and is never shown; the answer text has already had every supplied…

កំហុសដែលចំណុចបញ្ចប់នេះអាចបង្វិលត្រឡប់មកវិញ

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POST /v1/public/assistant/ask