public

POST `/v1/public/assistant/ask`

Ask Zinn® a pre-sales question — no account, one grounded answer.

Санҷиши ҳаққоният

Ин нуқтаи поёни оммавӣ аст. Он ҳеҷ гуна маълумоти эътимоднок ва ҳеҷ гуна созмонро талаб намекунад — он ҳамон чизест, ки сайти маркетингӣ ва муҳаррикони ҷавоби сунъии худи мо мехонанд.

Ин нуқтаи поёнӣ ягон рақами мушаххаси созмонро талаб намекунад. Калиди шумо аллакай созмонеро, ки ба он тааллуқ дорад, муайян мекунад ва ҷавоб ба он маҳдуд карда мешавад.

Санҷидан

Ҳар чизро дар қаavски кунҷӣ бо қиматҳои худ ва ҷойи нигоҳдорандаи калидро бо калима аз панели идоракунии худ иваз кунед.

curl -X POST https://api.zinndigital.com/v1/public/assistant/ask \
  -H "Content-Type: application/json" \
  -d '{ "question": <string> }'

Воarid шудаед? Консоли API дар панели идоракунии шумо рақами мушаххаси ташкилоти воқеӣ ва калиди худро пур мекунад ва дархостро бар зидди API-и фаъол иҷро мекунад, то шумо посухи воқеиро бубинед. Ин нуқтаи ниҳоиро дар консоли API кушоед

Тафсилот

Anonymous — no credential, no tenant, nothing stored. The public half of Ask Zinn®: a visitor deciding whether to buy asks a question, and the answer is built from PUBLISHED knowledge-base articles plus the LIVE catalogue read at request time, so a price it quotes is the price the engine will charge. ⛔ It answers only from that material. grounded: false is the assistant saying it could not — a successful response whose correct rendering is a route to a human, never an error banner. A client that renders it as a failure has inverted the one property this surface exists to give (§2.44, §2.57). ⛔ It cannot read a site, a ticket, an invoice or an org: no identifier for one is accepted anywhere on this path. Anything about an existing account comes back grounded: false. ⛔ history is supplied by the CALLER because nothing is persisted — there is no account to hang a conversation on. It is bounded here and again in the engine. Charged against a fail-closed per-IP and global budget before the body is parsed, because every call is a paid model call.

Ҷисми дархост

Ном	Намуд	Талаб карда мешавад	Ин чӣ аст
`question`	`string`	Бале	What the visitor asked, in their own language. ⛔ Shorter than the dashboard assistant's 4,000: a customer pastes an error log, a prospect asks a question, and an unbounded prompt…
`locale`	`string`	Не	Which translation of a knowledge-base article to retrieve, and the language to answer in. An unknown value falls back to English rather than failing.
`currency`	`string`	Не	Which currency's catalogue prices reach the answer. ⛔ A hint, not a filter: a plan that carries no price in this currency is quoted in one it does have, clearly labelled, because…
`history`	`PresalesTurn[]`	Не	Earlier turns, oldest first. ⛔ The CALLER holds these because nothing is stored — there is no account to hang a conversation on and no lawful basis to keep one. They are therefore…

Ҷавоб

Ном	Намуд	Талаб карда мешавад	Ин чӣ аст
`answer`	`string`	Бале	The reply, in the language the visitor wrote in.
`grounded`	`boolean`	Бале	True when the answer came from the supplied articles and catalogue. False when the assistant said it could not answer from them — which is the honest outcome and the one this…
`citations`	`string[]`	Бале	Slugs of published articles the answer used, for `/kb/{slug}`. ⛔ Filtered to the ones actually supplied to the model, so a fabricated citation can never render as a link to a 404.
`plan_codes`	`string[]`	Бале	Catalogue plan codes the answer recommends or prices, filtered the same way. The site turns these into links to the page that sells them.
`plans`	`object[]`	Бале	The plans in `plan_codes`, in the same order, with the name a visitor sees. ⛔ A code is an internal identifier and is never shown; the answer text has already had every supplied…

Хатоҳое, ки ин нуқтаи ниҳоӣ метавонад баргардонад

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POST /v1/public/assistant/ask