Karin manhajar Zinn® Chat

Zinn® Chat yana tafiyar da sashen taimako a cikin WordPress ɗinku. Mataimakin AI yana amsa wa maziyarta daga shafukanku kuma yana ba da link ɗin shafin da ya yi amfani da shi; mutum na iya karɓe zancen a taɗin kai-tsaye; kuma duk abin da ke buƙatar ƙarin lokaci yana zama tikitin taimako da kuke amsawa daga wp-admin. Tattaunawa da tikiti suna zama a cikin ma'ajiyar bayanai ta shafinku kansa, kuma AI yana amfani da makullin ku kanku.

Babu abin da zai bayyana a shafinku har sai kun kunna shi: babu rubutun lambobi (script) a shafukanku, babu kuki (cookie), babu wata buƙata. An riga an sanya manhajar a kowane shafin WordPress da Zinn® ke ɗaukar nauyin baƙuncinsa, kuma yana nan a zaune cikin nutsuwa har sai mai shi ya kunna shi.

Shigar da shi

A cikin WordPress, buɗe Plugins → Add New Plugin, bincika Zinn® Chat, sannan zaɓi Install Now da Activate. A shafin da Zinn® ke ɗaukar nauyin baƙuncinsa, an riga an shigar da shi.

Kunna shi

1. Buɗe Zinn® Chat → Setup. Jerin dubawa yana nuna abin da aka yi da abin da ya rage.
2. Zaɓi AI providers and models kuma manna mabuɗi daga Google Gemini, OpenAI, Anthropic, Mistral, OpenRouter ko DeepSeek. Ana zaɓar muku sabon samfurin da ya dace.
3. A Settings → Chat, yi alama a Show the chat on the site, saita taken, gaisuwa da launuka, sannan ku ajiye.
4. Bari jerin dubawa na Setup ya ƙirƙiri shafin ku na Support, kuma ku ƙara shi a cikin menu ɗinku.

Fuskar aikace-aikace

• Inbox — taɗin kai-tsaye. Maziyarta masu jira suna zuwa da farko; tattaunawa da dama suna buɗe gefe da gefe, kowannensu da daftarin sa; a wayar hannu yana zama taɗi ɗaya a lokaci guda.
• Tickets — kowace buƙata, tare da martanoninta, matsayi, fifiko da wanda aka damƙa wa ita. Ana aika martani ta imel ta kowane bangare biyu, kuma abokan ciniki suna bin buƙatarsu ta hanyar keɓaɓɓen link.
• Assistant — yi tambaya ka ga amsar a kusa da kowane shafi da ya samu, tare da nuna yadda kowannensu ya dace sosai da kuma lokacin da aka sabunta shi na ƙarshe. Ana sanya alama a shafukan da suka wuce lokaci; gyara shafin kuma latsa Re-read.
• Settings — taɗin, mataimakin, tikiti da imel, abin da mataimakin ke karantawa, iyakokin sirri da spam, da kuma haɗawa da manhajar Zinn®.

A shafinku

Gajeren lambar (shortcode) [zinn_chat_support] shine dukkan shafin taimakon; [zinn_chat_ticket_form], [zinn_chat_my_tickets] da [zinn_chat_button] sassan sa ne. Kowannensu kuma wani block ne da module don Elementor, Beaver Builder, Divi da Bricks. Tare da WooCommerce, abokan ciniki suna samun shafin Support a cikin asusunsu, kuma mataimakin yana gaya wa abokin cinikin da ya shiga ciki inda odar sa take.

Abin da maziyartanku suke saukarwa

Kayan ƙaddamarwa (launcher) mai kusan 2 KB, wanda ke bayyana bayan shafin ya gama lodawa, don haka ba shi ne ke sa shafi yin jinkiri ba. Ana ɗauko taɗin kansa ne kawai lokacin da mai ziyara ya danna shi.

Amsawa daga manhajar Zinn® a maimakon haka

Idan shafinku yana amfani da taɗin da manhajar Zinn® ke ɗaukar nauyinsa, zaɓi Settings → Connect to Zinn Digital® kuma manna makullin widget ɗinku. Daga nan ana amsa tattaunawa a allon Live chat na manhajar a maimakon wp-admin.

Zinn® Chat Pro

Pro yana ƙara ƙungiya: Asusun wakilan taimako waɗanda ke ganin sashen taimako kawai, ma'ajiyar ilimi, martani ta imel, amsoshin da aka ajiye, lokutan aiki da SLAs, amsoshin da AI ya ba da shawara da rahoton giɓin ilimi, sanarwar tura sako da rahotanni. Duba Zinn® Chat Pro.

Cikakken jagorar mai amfani, tare da hoton kowane allo da siffofin kowane gajeren lamba (shortcode), yana a zinnchat.com.