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Yarjejeniyar Matsayin Hidima na Lokacin Aiki

Muna ba da tabbacin cewa shafukan da muke karɓar baƙuncinsu a madadinku za a iya samunsu a kashi 99.9% na kowane watan kalanda. Idan muka gaza cika wannan, za ku sami kiredit na sabis a asusunku — wanda muka ƙididdige shi, mai bayyana a allon sarrafawarku, kuma za a iya karɓa da dannawa ɗaya kacal. Babu buƙatar buɗe tikiti, babu gardama.

Game da wannan yarjejeniya

Yana aiki daga 5 ga Satumba, 2026.

Wannan Yarjejeniyar Matsayin Hidima wani ɓangare ne na Sharuɗɗan Hidima tsakaninku da Zinn Digital® Ltd (Lambar Kamfani 16385785, Lambar VAT GB 526 5236 92), 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Ta fayyace wadatar da muka ɗauki alkawari a kanta ga shafukan da muke karɓar baƙuncinsu, yadda muke auna ta, abin da ake bin mu idan muka gaza cikawa, da kuma yadda za a nemi haƙƙi. Babu wani abu a ciki da ya shafi haƙƙoƙin doka da kuke da su a matsayin mai sayayya.

1. Alkawari

Mun himmatu wajen samar da wadatar kashi 99.9%, wanda ake aunawa a kowane wata na kalanda, ga kowane rukunin yanar gizo da muke karɓar baƙuncinsa domin ku.

A cikin wata mai kwanaki 30, kashi 99.9% na ba da damar rashin samun sabis na kimanin mintuna 43. Duk wani abu da ya wuce haka yana nufin rashin cika ƙa'ida, kuma rashin cika ƙa'ida na ba da damar samun katin kuɗin sabis a ƙarƙashin sashe na 3.

2. Yadda muke auna shi

Ana auna samuwa ta hanyar tsarinmu na lura da lokacin aiki, wanda ke duba shafinku daga wajen hanyar sadarwarmu bisa wani tsari kuma yana rubuta ko ya amsa.

⛔ Ana ƙara shi ga kowane adireshi kuma ba a kunna shi kai-tsaye: kowane asusu ya ƙunshi adireshi uku kyauta, kuma ku ne kuke zaɓar waɗanne daga cikin shafukanku za mu sa ido a kai. Shafin da ba ku ƙara ba ba a auna shi, don haka ba za a iya yanke hukunci a kansa ba ga kowane wata — ku ƙara shi daga Uptime & speed a cikin allon sarrafawarku, inda kuma za ku iya ganin kowane sakamakon awo, awa-bayan-awa.

Adadin wata shi ne rabon binciken da muka yi wanda ya yi nasara. Sa'o'in da ba mu yi wani bincike ba ana cire su daga wannan lissafin maimakon a lissafta su a matsayin nasarori — ba ma kimanta kanmu a kan sa'o'in da ba mu duba ba.

Idan muka auna ƙasa da kashi 95% na wata guda, ba ma ɗaukar an auna wannan watan ko kaɗan, kuma ba za mu yi amfani da ƙarancin bayananmu ba domin mu shaida muku cewa an cika alƙawari. A wannan yanayin, ku za ku zaɓi wane mataki na lambobin yabo (kiredit) a sashe na 3 ne ya dace da abin da kuka fuskanta, kuma za mu amince da shi. Giɓin da ke cikin sa-idonmu nauyinmu ne da za mu ɗauka, ba naku ba ne da za ku tabbatar.

3. Kudaden ladar sabis

Idan muka gaza cika alkawarin da aka ɗauka na wani shafi a cikin wata guda na kalanda, kuna da haƙƙin samun kiredit ɗin sabis wanda aka lasafta a matsayin kashi na kuɗin wata-wata na wannan shafin:

Kasa da samuwar kashi 99.9% — kashi 10% na kudin wata-wata na wannan shafin.
Kasa da 99% na samuwa — 25% na kudin wata-wata na wannan shafin.
Kasa da samuwar kashi 95% — kashi 50% na kudin wata-wata na wannan shafin.
Kasa da samuwar kashi 90% — kashi 100% na kudin wata-wata na wannan shafin.

Ana sanya kudaden ragi a cikin ma'aunin asusunka na Zinn Digital® kuma ana iya kashe su akan duk abin da muke sayarwa. Ba a biyan su da tsabar kudi kuma ba za a iya mayar da su ba. Jimlar ragi ga kowane shafi a kowane wata guda ba zai taba wuce kashi 100% na kudin wata-wata na wannan shafin na wannan watan ba.

Inda ake karɓar kuɗin shafi a duk shekara, kuɗin kowane wata don wannan dalili shine kuɗin shekara da aka raba kashi goma sha biyu.

4. Yadda za a shigar da ƙara

Bude Uptime & speed a cikin allon sarrafawarku. Kowane wata da ya ƙare an jera shi tare da yawan lokacin aiki da muka auna, kuma idan kuna da haƙƙin samun kuɗin ramawa, akwai maɓalli don nemansa. Mun riga mun yi lissafin; aikinku kawai shi ne danna maɓallin.

Dole ne a gabatar da buƙatun biyan diyya a cikin kwanaki 30 daga ƙarshen watan da suka shafa. Za a iya ba da kuɗi a kowane wata sau ɗaya kacal ga kowane shafi. Za ku ga wa'adin ƙarshe kusa da kowane wata, domin kada a taɓa ƙin karɓar buƙatarku bisa wata ƙa'ida da ba ku iya gani ba.

5. Abin da ba a rufe ba

Abubuwa hudu ba a la'akari da su a matsayin rashin samuwa a karkashin wannan yarjejeniya:

Kula da aka tsara wanda muka sanar aƙalla sa'o'i 24 a gaba.
Rashin samuwa da lambar tsarawa (code), abun ciki, ƙarin manhajoji (plugins), tsari ko ayyukan wasu ɓangarorin na daban suka haifar daga gare ku.
Abubuwan da suka fi ƙarfin ikon kowane ɓangare — yaƙi, bala'in halitta, ko matsalar kayayyakin intanet a duk faɗin ƙasa.
Lokacin da muka dakatar da rukunin yanar gizon ko kuma muka keɓe shi — saboda rashin biyan kuɗi ko keta Manufar Amfani da Karɓaɓɓe — saboda wannan rashin aiki mataki ne na tilastawa daga ɓangarenmu ba gazawar sabis ba. Idan kuna ganin an shafi wata bisa kuskure, tuntuɓe mu.

Babu wani keɓancewa da gangan don gazawar masu samar da kayayyakinmu. Kun sayi sabar yanar gizo daga Zinn Digital® kuma ba ku kuka zaɓi abokan hulɗarmu na ababen more rayuwa ba, don haka kayan aikin wanda suka lalace matsalarmu ce ba taku ba. Idan shafinku bai kasance mai iya shiga ba, to bai kasance mai iya shiga ba.

6. Iyaka

Wannan yarjejeniya ta shafi samun damar yin amfani da shafukan da aka karɓi baƙuncinsu a dandalin Zinn Digital®. Ba ta shafi adiresoshin da muke sanya wa ido a madadin ku amma ba mu karɓi baƙuncinsu ba — samfurin uptime yana iya bibiyar shafi a kowane wuri, kuma ba za mu iya ba da garantin kayan aikin wani ba.

Kudaden sabis sune kadai kuma cikakken magani ga duk wani rashin cika alkawarin samuwa da aka bayyana anan.

7. Kashi 99.99% da za ku gani a wani wuri a wannan dandalin

A duk fadin zinndigital.com za ku ga an bayyana 99.99% a matsayin tabbacin samun damar aiki (uptime) namu. Wannan shi ne ma'aunin da muke kera da kuma sarrafa dandalin bisa kansa: raba karfin sarrafa kwamfuta na kowane shafi daban, ayyuka marasa rike bayanan zama (stateless) masu bunkasa a kwance, da kuma bangarorin gazawa na daban-daban.

Wannan yarjejeniya ita ce abu daban kuma mafi takaitawa. 99.9% shi ne matakin da muka yi alkawari a cikin kwangila kuma muke biyan kudaden sabis a kansa. Su biyun ba sa cin karo da juna — muna gina fiye da abin da muka yi alkawari, wanda shi ne abin da za ku buƙata daga kowane mai masauki — kuma a inda suka bambanta, wannan takardar ita ce mai ɗaurewa.

Tambayoyin da aka fi yi

Shin dole ne in buɗe tikiti don samun kuɗi?

A'a. Muna auna kowane wata ga kowane shafi da muke karɓar baƙuncinsa kuma muke bibiya dominku, kuma lamunin wani maɓalli ne a cikin allon sarrafawarku. Yawancin masu ba da sabis suna sanya ku ne ku lura da katsewar da kanku sannan ku yi gardama a kanta tare da sashen tallafi; mu mun riga mun lissafa ta.

Mene ne zai faru idan ba ku sanya ido a kan shafina ba na tsawon dukan watan?

To ba za mu ɗauki wannan watan a matsayin wanda aka auna ba. Idan muka ɗauki ƙasa da kashi 95% na watan, za ku zaɓi matakin darajar kuɗi da ya dace da abin da kuka fuskanta kuma za mu amince da shi. Ba za mu yi amfani da wani giɓi a cikin tsarin sa-idonmu a matsayin dalilin cewa an cika alƙawari ba.

Shin kudin shiga kudi ne na zahiri?

A'a — wannan kiredit ne a asusunka na Zinn Digital®, wanda za ka iya kashewa a kan karbar bakuncin yanar gizo, yankuna, karin abubuwa ko duk wani abu da muke sayarwa. Ba za a iya mayar da shi a matsayin kudi ba.

Mene ne zai faru idan masaukina ya daina aiki saboda manhajata ta plugin?

Rashin samun aiki wanda ya samo asali daga lambar sirrinku (code), abun ciki, ƙarin manhajoji (plugins) ko tsari (configuration) ba a rufe shi ba. Idan ba ku da tabbacin abin da ya haifar da katsewar, ku yi iƙirari duk da haka kuma ku sanar da mu — mun fi son mu duba shi da a ce ba ku tambaya ba.

Shin wannan ya shafi shafukan da kuke lura da su kawai don ni?

A'a. Muna farin cikin sa ido kan kowane adireshi a duniya, gami da wanda ba mu karɓi bakuncinsa ba, amma garantin ya shafi shafukan da aka karɓi bakuncinsu tare da mu kawai.

Me ya sa shafin yanar gizon ya ce 99.99% kuma wannan shafin ya ce 99.9%?

99.99% shi ne ma'aunin da muke ginawa da kuma sarrafa dandalin a kansa; 99.9% kuma shi ne abin da muka yi alkawari a cikin yarjejeniya da kuma abin da muke biyan kiredit a kansa. Muna tsara aikin da gangan fiye da abin da muka yi alkawari. Idan aka taɓa samun saɓani a tsakanin biyun game da abin da ake bin mu na hakkin ku, wannan yarjejeniyar ce take aiki.