assistant
POST /v1/assistant/conversations/{conversationId}/messages
Ask the assistant a question and get its answer.
Санҷиши ҳаққоният
Kaliti API-ро ҳамчун рамзи доранда (bearer token) фиристед. Калит бояд дорои иҷозати tickets.reply бошад; калиди бидуни он бо хатои 403 рад карда мешавад, на 404.
Ин нуқтаи поёнӣ ягон рақами мушаххаси созмонро талаб намекунад. Калиди шумо аллакай созмонеро, ки ба он тааллуқ дорад, муайян мекунад ва ҷавоб ба он маҳдуд карда мешавад.
Санҷидан
Ҳар чизро дар қаavски кунҷӣ бо қиматҳои худ ва ҷойи нигоҳдорандаи калидро бо калима аз панели идоракунии худ иваз кунед.
curl -X POST https://api.zinndigital.com/v1/assistant/conversations/{conversationId}/messages \
-H "Authorization: Bearer zdk_live_…" \
-H "Content-Type: application/json" \
-d '{ "question": <string> }'Воarid шудаед? Консоли API дар панели идоракунии шумо рақами мушаххаси ташкилоти воқеӣ ва калиди худро пур мекунад ва дархостро бар зидди API-и фаъол иҷро мекунад, то шумо посухи воқеиро бубинед. Ин нуқтаи ниҳоиро дар консоли API кушоед
Тафсилот
Synchronous: one request, two persisted turns, and the answer in the response. ⛔ Not `202` with a poll — §2.16 forbids an interactive path behind a job queue, and a chat that answers on the next poll is not a chat. Expect several seconds. The answer is grounded in **published knowledge-base articles** and, when `site_id` names one of your own sites, that site's health as read from our monitoring database. It cannot see another tenant's data, an unpublished draft, or a staff internal note — those are excluded by what the engine fetches, not by asking the model. It **cannot act**: no tool on this path changes anything. A `503` is a refusal fit to show the customer, and its `error_code` distinguishes the reasons — `ASSISTANT_DAILY_LIMIT`, `ASSISTANT_DISABLED`, `ASSISTANT_FAILED`, `ASSISTANT_UNAVAILABLE`. ⭐ Four, not six: an empty or over-long question is refused by validation as a `422` before anything is spent, so its code never reaches this response. Requires `tickets.reply`.
Параметрҳо
| Ном | Намуд | Талаб карда мешавад | Ин чӣ аст |
|---|---|---|---|
conversationId (path) | Uuid | Бале | The conversation's id. |
Ҷисми дархост
| Ном | Намуд | Талаб карда мешавад | Ин чӣ аст |
|---|---|---|---|
question | string | Бале | The customer's question, in their own language. Longer than this is a paste, not a question, and an unbounded prompt is an unbounded bill — so it is a `422`. |
site_id | Uuid | Не | Which of your sites this is about. ⛔ Validated against your own sites before anything is read — an id from a client is a request, not a fact. |
page_context | string | Не | The screen you asked from, as a route path — e.g. `/sites/{siteId}/backups`. "Why is this failing?" asked on the backups screen and on the DNS screen are different questions, an… |
Ҷавоб
| Ном | Намуд | Талаб карда мешавад | Ин чӣ аст |
|---|---|---|---|
id | Uuid | Бале | UUIDv7 identifier — sortable by creation time (docs/02 §8). |
role | AssistantRole | Бале | — |
text | string | Бале | — |
cited_slugs | string[] | Бале | Knowledge-base slugs the answer used, for `/kb/<slug>` links. ⭐ Always a subset of what the engine supplied — a slug the model invented is dropped, because a fabricated citation… |
needs_human | boolean | Бале | The model's own statement that it could not answer from what it was given. Recorded from its structured output, never inferred from the prose. This is what the "open a ticket" p… |
created_at | string | Бале | — |
Хатоҳое, ки ин нуқтаи ниҳоӣ метавонад баргардонад
401 · 403 · 404 · 422 · 429 · 503