API संदर्भ
live-chat
या क्षेत्रात 12 एंडपॉइंट्स आहेत. प्रत्येकाचे स्वतःचे पेज आहे, ज्यामध्ये त्याचे पॅरामीटर्स, रिस्पॉन्स आणि तुम्ही चालवू शकता अशी रिक्वेस्ट समाविष्ट आहे.
| पद्धत | पथ | हे काय करते | परवानगी |
|---|---|---|---|
| GET | /v1/chat/canned-replies | The saved answers operators insert with a shortcut. | livechat.view |
| POST | /v1/chat/canned-replies | Save an answer for reuse. | livechat.manage |
| DELETE | /v1/chat/canned-replies/{cannedReplyId} | Delete a saved answer. | livechat.manage |
| GET | /v1/chat/conversations/{conversationId} | One conversation's full transcript. | livechat.view |
| POST | /v1/chat/conversations/{conversationId}/close | Close a conversation. | livechat.reply |
| POST | /v1/chat/conversations/{conversationId}/messages | An operator answers a visitor. | livechat.reply |
| POST | /v1/chat/conversations/{conversationId}/transfer | Hand a conversation to a colleague. | livechat.reply |
| GET | /v1/chat/inbox | Every live conversation, and what is new in each. | livechat.view |
| GET | /v1/chat/widgets | The chats this organisation runs. | livechat.view |
| POST | /v1/chat/widgets | Create a chat for a site. | livechat.manage |
| GET | /v1/chat/widgets/{widgetId} | One chat's settings and its AI allowance. | livechat.view |
| PATCH | /v1/chat/widgets/{widgetId} | Change a chat's settings, or switch it on. | livechat.manage |