support

POST `/v1/sites/{siteId}/diagnose`

Run the support AI against one site — check it, fix what is fixable, record the rest.

Tabbatar da Asali

Aika maɓallin API azaman alamar ɗauka (bearer token). Dole ne maɓallin ya kasance yana da izinin hosting.php.manage; idan babu shi, za a ƙi amfani da maɓallin tare da lambar 403, ba 404 ba.

Wannan wurin ƙarewa ba ya buƙatar ID na ƙungiya. Maɓallin ku ya riga ya gano ƙungiyar da yake ciki, kuma an iyakance amsa a kanta.

Gwada

May gurbin komai da ke cikin kusurwa da ƙimar ka, kuma may gurbin maballi da maballi daga allon sarrafa ka.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

An shiga? Na'urar sarrafa API da ke cikin sashin kulawarka tana cika ainihin lambar ƙungiyarka da maɓallinka naka, sannan tana gudanar da buƙatar a kan ainihin API don haka zaka iya ganin amsar gaske. Buɗe wannan tashar a cikin na'urar kula da API

Bayani

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

Sigogi

Suna	Nau'i	Ana buƙata	Abin da yake
`siteId (path)`	`Uuid`	Eh	The site to check.

Jikin buƙata

Suna	Nau'i	Ana buƙata	Abin da yake
`apply_fixes`	`boolean`	A'a	Set `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Martani

Suna	Nau'i	Ana buƙata	Abin da yake
`complete`	`boolean`	Eh	False when any probe could not run.
`blind_probes`	`string[]`	Eh	The probes that could not look.
`probes`	`SiteDiagnosticProbe[]`	Eh	—
`findings`	`TicketDeflectionFinding[]`	Eh	—
`applied`	`string[]`	Eh	Remedies applied automatically, by key. Every one is audit-logged.
`refused`	`object[]`	A'a	Remedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
`recommendations`	`SupportRecommendation[]`	Eh	—
`notified`	`integer`	A'a	How many customers were e-mailed. At most one message per finding, ever.
`notify_skipped_not_in_good_standing`	`integer`	A'a	Notifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
`notify_failed`	`integer`	A'a	Notifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

Kuskuren da wannan matsaya za ta iya maido wa

401 · 403 · 404 · 422

POST /v1/sites/{siteId}/diagnose