live-chat

POST `/v1/chat/conversations/{conversationId}/messages`

An operator answers a visitor.

Tabbatar da Asali

Aika maɓallin API azaman alamar ɗauka (bearer token). Dole ne maɓallin ya kasance yana da izinin livechat.reply; idan babu shi, za a ƙi amfani da maɓallin tare da lambar 403, ba 404 ba.

Wannan wurin ƙarewa ba ya buƙatar ID na ƙungiya. Maɓallin ku ya riga ya gano ƙungiyar da yake ciki, kuma an iyakance amsa a kanta.

Gwada

May gurbin komai da ke cikin kusurwa da ƙimar ka, kuma may gurbin maballi da maballi daga allon sarrafa ka.

curl -X POST https://api.zinndigital.com/v1/chat/conversations/{conversationId}/messages \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{ "message": <string> }'

An shiga? Na'urar sarrafa API da ke cikin sashin kulawarka tana cika ainihin lambar ƙungiyarka da maɓallinka naka, sannan tana gudanar da buƙatar a kan ainihin API don haka zaka iya ganin amsar gaske. Buɗe wannan tashar a cikin na'urar kula da API

Bayani

Requires `livechat.reply`. Claims the conversation for the caller if nobody has it yet, so the assistant stops answering over the top of a person.

Sigogi

Suna	Nau'i	Ana buƙata	Abin da yake
`conversationId (path)`	`string`	Eh	—

Jikin buƙata

Suna	Nau'i	Ana buƙata	Abin da yake
`message`	`string`	Eh	—

Martani

Suna	Nau'i	Ana buƙata	Abin da yake
`id`	`string`	Eh	—
`widget_id`	`string`	Eh	—
`state`	`string<ai, waiting, open, offline, closed>`	Eh	—
`visitor_name`	`string`	Eh	—
`visitor_email`	`string`	Eh	—
`page_url`	`string`	Eh	—
`page_title`	`string`	Eh	—
`referrer`	`string`	Eh	—
`country`	`string`	Eh	Two-letter country, resolved at our edge from the connection. The visitor's IP address itself is never stored.
`locale`	`string`	Eh	—
`assigned_operator`	`string`	Eh	—
`cursor`	`integer`	Eh	—
`started_at`	`string`	Eh	—
`last_message_at`	`string`	Eh	—
`message`	`ChatMessage`	A'a	—

Kuskuren da wannan matsaya za ta iya maido wa

401 · 403 · 404 · 422

POST /v1/chat/conversations/{conversationId}/messages