support

GET /v1/tickets/{ticketId}/attachments/{attachmentId}

Download a ticket attachment.

Dukkan support wuraren ƙarshe

Tabbatar da Asali

Aika maɓallin API azaman alamar ɗauka (bearer token). Dole ne maɓallin ya kasance yana da izinin tickets.view; idan babu shi, za a ƙi amfani da maɓallin tare da lambar 403, ba 404 ba.

Wannan wurin ƙarewa ba ya buƙatar ID na ƙungiya. Maɓallin ku ya riga ya gano ƙungiyar da yake ciki, kuma an iyakance amsa a kanta.

Gwada

May gurbin komai da ke cikin kusurwa da ƙimar ka, kuma may gurbin maballi da maballi daga allon sarrafa ka.

curl -X GET https://api.zinndigital.com/v1/tickets/{ticketId}/attachments/{attachmentId} \
  -H "Authorization: Bearer zdk_live_…"

An shiga? Na'urar sarrafa API da ke cikin sashin kulawarka tana cika ainihin lambar ƙungiyarka da maɓallinka naka, sannan tana gudanar da buƙatar a kan ainihin API don haka zaka iya ganin amsar gaske. Buɗe wannan tashar a cikin na'urar kula da API

Bayani

The file's bytes, served `Content-Disposition: attachment` with `nosniff` and a sandboxing CSP so it cannot execute in the caller's origin. ⛔ Answers **422**, not 404, when the file exists but has not passed its malware scan — a customer whose upload is quarantined must not be told their file vanished. The error code distinguishes `pending` (wait) from `infected`/`error` (never served). Requires `tickets.view`.

Sigogi

SunaNau'iAna buƙataAbin da yake
ticketId (path)UuidEhThe ticket's id.
attachmentId (path)UuidEhThe attachment's id.

Kuskuren da wannan matsaya za ta iya maido wa

401 · 403 · 404 · 422 · 429