support

POST /v1/sites/{siteId}/diagnose

Run the support AI against one site — check it, fix what is fixable, record the rest.

ሁሉም የ support ማጠናቀቂያ ነጥቦች

ማረጋገጫ

የAPI ቁልፉን እንደ bearer token ይላኩ። ቁልፉ የhosting.php.manage ፈቃድ ሊኖረው ይገባል፤ ይህ ፈቃድ የሌለው ቁልፍ በ404 ሳይሆን በ403 ውድቅ ይደረጋል።

ይህ ኤንድፖይ መክፈቻ (endpoint) የድርጅት መታወቂያ (organisation id) አይወስድም። የእርስዎ ቁልፍ (key) እሱ የሚመለከተውን ድርጅት አስቀድሞ ይለያል፣ እና ምላሹም ለዚሁ የተወሰነ ነው።

ሞክሩት

በቅንፍ ውስጥ ያለውን ማንኛውንም ነገር በራስዎ እሴቶች ይተኩ፣ እና ቁልፍ ቦታ ያዢውን ከዳሽቦርድዎ በመጣ ቁልፍ ይተኩ።

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

ገብተዋል? የመቆጣጠሪያ ማዕከልዎ ውስጥ ያለው የኤፒአይ ኮንሶል ትክክለኛውን የድርጅት መታወቂያዎን እና የራስዎን ቁልፍ ይሞላል፣ እና ትክክለኛውን ምላሽ ማየት እንዲችሉ ጥያቄውን በቀጥታ ከሚሰራው ኤፒአይ ጋር ያካሂደዋል። ይህን ኤንድፖይንት በAPI ኮንሶል ውስጥ ይክፈቱ

ዝርዝሮች

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

መለኪያዎች

ስምዓይነትየሚያስፈልግምንነቱ
siteId (path)UuidአዎThe site to check.

የጥያቄ አካል

ስምዓይነትየሚያስፈልግምንነቱ
apply_fixesbooleanአይSet `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

ምላሽ

ስምዓይነትየሚያስፈልግምንነቱ
completebooleanአዎFalse when any probe could not run.
blind_probesstring[]አዎThe probes that could not look.
probesSiteDiagnosticProbe[]አዎ
findingsTicketDeflectionFinding[]አዎ
appliedstring[]አዎRemedies applied automatically, by key. Every one is audit-logged.
refusedobject[]አይRemedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
recommendationsSupportRecommendation[]አዎ
notifiedintegerአይHow many customers were e-mailed. At most one message per finding, ever.
notify_skipped_not_in_good_standingintegerአይNotifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
notify_failedintegerአይNotifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

ይህ ማብቂያ ሊመልሳቸው የሚችሉ ስህተቶች

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