assistant

POST `/v1/assistant/conversations/{conversationId}/messages`

Ask the assistant a question and get its answer.

身份验证

请将 API 密钥作为 bearer 令牌发送。该密钥必须具有 tickets.reply 权限；缺少该权限的密钥将被拒绝并返回 403 状态码，而非 404。

此端点不需要组织 ID。您的密钥已用于识别其所属的组织，且响应范围也仅限于该组织。

免费试用

将尖括号中的内容替换为您自己的值，并将键占位符替换为您仪表板中的一个键。

curl -X POST https://api.zinndigital.com/v1/assistant/conversations/{conversationId}/messages \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{ "question": <string> }'

已登录？您仪表板中的 API 控制台会自动填入您真实的组织 ID 和您自己的密钥，并针对实时 API 运行请求，以便您查看实际的响应。在 API 控制台中打开此端点

详细信息

Synchronous: one request, two persisted turns, and the answer in the response. ⛔ Not `202` with a poll — §2.16 forbids an interactive path behind a job queue, and a chat that answers on the next poll is not a chat. Expect several seconds. The answer is grounded in **published knowledge-base articles** and, when `site_id` names one of your own sites, that site's health as read from our monitoring database. It cannot see another tenant's data, an unpublished draft, or a staff internal note — those are excluded by what the engine fetches, not by asking the model. It **cannot act**: no tool on this path changes anything. A `503` is a refusal fit to show the customer, and its `error_code` distinguishes the reasons — `ASSISTANT_DAILY_LIMIT`, `ASSISTANT_DISABLED`, `ASSISTANT_FAILED`, `ASSISTANT_UNAVAILABLE`. ⭐ Four, not six: an empty or over-long question is refused by validation as a `422` before anything is spent, so its code never reaches this response. Requires `tickets.reply`.

参数

名称	类型	必填	内容简介
`conversationId (path)`	`Uuid`	是	The conversation's id.

请求正文

名称	类型	必填	内容简介
`question`	`string`	是	The customer's question, in their own language. Longer than this is a paste, not a question, and an unbounded prompt is an unbounded bill — so it is a `422`.
`site_id`	`Uuid`	否	Which of your sites this is about. ⛔ Validated against your own sites before anything is read — an id from a client is a request, not a fact.
`page_context`	`string`	否	The screen you asked from, as a route path — e.g. `/sites/{siteId}/backups`. "Why is this failing?" asked on the backups screen and on the DNS screen are different questions, an…

响应

名称	类型	必填	内容简介
`id`	`Uuid`	是	UUIDv7 identifier — sortable by creation time (docs/02 §8).
`role`	`AssistantRole`	是	—
`text`	`string`	是	—
`cited_slugs`	`string[]`	是	Knowledge-base slugs the answer used, for `/kb/<slug>` links. ⭐ Always a subset of what the engine supplied — a slug the model invented is dropped, because a fabricated citation…
`needs_human`	`boolean`	是	The model's own statement that it could not answer from what it was given. Recorded from its structured output, never inferred from the prose. This is what the "open a ticket" p…
`created_at`	`string`	是	—

此端点可能返回的错误

401 · 403 · 404 · 422 · 429 · 503

POST /v1/assistant/conversations/{conversationId}/messages