support

GET /v1/tickets/{ticketId}/attachments/{attachmentId}

Download a ticket attachment.

所有 support 端点

身份验证

请将 API 密钥作为 bearer 令牌发送。该密钥必须具有 tickets.view 权限;缺少该权限的密钥将被拒绝并返回 403 状态码,而非 404。

此端点不需要组织 ID。您的密钥已用于识别其所属的组织,且响应范围也仅限于该组织。

免费试用

将尖括号中的内容替换为您自己的值,并将键占位符替换为您仪表板中的一个键。

curl -X GET https://api.zinndigital.com/v1/tickets/{ticketId}/attachments/{attachmentId} \
  -H "Authorization: Bearer zdk_live_…"

已登录?您仪表板中的 API 控制台会自动填入您真实的组织 ID 和您自己的密钥,并针对实时 API 运行请求,以便您查看实际的响应。 在 API 控制台中打开此端点

详细信息

The file's bytes, served `Content-Disposition: attachment` with `nosniff` and a sandboxing CSP so it cannot execute in the caller's origin. ⛔ Answers **422**, not 404, when the file exists but has not passed its malware scan — a customer whose upload is quarantined must not be told their file vanished. The error code distinguishes `pending` (wait) from `infected`/`error` (never served). Requires `tickets.view`.

参数

名称类型必填内容简介
ticketId (path)UuidThe ticket's id.
attachmentId (path)UuidThe attachment's id.

此端点可能返回的错误

401 · 403 · 404 · 422 · 429