support
GET /v1/tickets/{ticketId}/attachments/{attachmentId}
Download a ticket attachment.
身份验证
请将 API 密钥作为 bearer 令牌发送。该密钥必须具有 tickets.view 权限;缺少该权限的密钥将被拒绝并返回 403 状态码,而非 404。
此端点不需要组织 ID。您的密钥已用于识别其所属的组织,且响应范围也仅限于该组织。
免费试用
将尖括号中的内容替换为您自己的值,并将键占位符替换为您仪表板中的一个键。
curl -X GET https://api.zinndigital.com/v1/tickets/{ticketId}/attachments/{attachmentId} \
-H "Authorization: Bearer zdk_live_…"已登录?您仪表板中的 API 控制台会自动填入您真实的组织 ID 和您自己的密钥,并针对实时 API 运行请求,以便您查看实际的响应。 在 API 控制台中打开此端点
详细信息
The file's bytes, served `Content-Disposition: attachment` with `nosniff` and a sandboxing CSP so it cannot execute in the caller's origin. ⛔ Answers **422**, not 404, when the file exists but has not passed its malware scan — a customer whose upload is quarantined must not be told their file vanished. The error code distinguishes `pending` (wait) from `infected`/`error` (never served). Requires `tickets.view`.
参数
| 名称 | 类型 | 必填 | 内容简介 |
|---|---|---|---|
ticketId (path) | Uuid | 是 | The ticket's id. |
attachmentId (path) | Uuid | 是 | The attachment's id. |
此端点可能返回的错误
401 · 403 · 404 · 422 · 429