support

GET /v1/tickets/{ticketId}/attachments/{attachmentId}

Download a ticket attachment.

Barcha support yakuniy nuqtalari

Autentifikatsiya

API kalitini bearer token sifatida yuboring. Kalit tickets.view ruxsatiga ega boʻlishi shart; ruxsatsiz kalit 404 emas, balki 403 xatosi bilan rad etiladi.

Bu yakuniy nuqta hech qanday tashkilot identifikatorini qabul qilmaydi. Sizning kalitingiz unga tegishli tashkilotni allaqachon aniqlaydi va javob shunga qarab cheklanadi.

Sinab ko'rish

Qavslardagi har qanday narsani o'z qiymatlaringiz bilan, kalit pleysxolderini эsa boshqaruv panelingizdagi kalit bilan almashtiring.

curl -X GET https://api.zinndigital.com/v1/tickets/{ticketId}/attachments/{attachmentId} \
  -H "Authorization: Bearer zdk_live_…"

Tizimga kirganmisiz? Boshqaruv panelingizdagi API konsoli haqiqiy tashkilot ID raqamingiz va shaxsiy kalitingizni avtomatik to'ldiradi hamda haqiqiy javobni ko'rishingiz uchun so'rovni jonli API orqali bajaradi. Ushbu yakuniy nuqtani API konsolida oching

Tafsilotlar

The file's bytes, served `Content-Disposition: attachment` with `nosniff` and a sandboxing CSP so it cannot execute in the caller's origin. ⛔ Answers **422**, not 404, when the file exists but has not passed its malware scan — a customer whose upload is quarantined must not be told their file vanished. The error code distinguishes `pending` (wait) from `infected`/`error` (never served). Requires `tickets.view`.

Parametrlar

NomiTuriMajburiyNima bu
ticketId (path)UuidHaThe ticket's id.
attachmentId (path)UuidHaThe attachment's id.

Ushbu yakuniy nuqta qaytarishi mumkin bo'lgan xatolar

401 · 403 · 404 · 422 · 429